david banner Posted January 10, 2008 I cannot install SAS 3.9. I get 'failed due to fatal error' or similar wording. Downloaded a fresh copy from this site. Same thing. Have Vista Home Premium Thanks Share this post Link to post Share on other sites
Pandato Posted January 11, 2008 David, are you trying to install the pro or the free? I note that you have had difficulty previously. If you are trying to re-install the pro after the 15 day trial period has expired it will not re-install. The free version can be uninstalled and re-installed at will. Share this post Link to post Share on other sites
SUPERAntiSpy Posted January 11, 2008 I cannot install SAS 3.9. I get 'failed due to fatal error' or similar wording. Downloaded a fresh copy from this site. Same thing. Have Vista Home PremiumThanks What is the EXACT error you are getting? Share this post Link to post Share on other sites
david banner Posted January 11, 2008 David, are you trying to install the pro or the free? I note that you have had difficulty previously. If you are trying to re-install the pro after the 15 day trial period has expired it will not re-install. The free version can be uninstalled and re-installed at will. Pandato, it is the free version and I downloaded a fresh copy of the free last night. Stil wuld not install Thanks Share this post Link to post Share on other sites
david banner Posted January 11, 2008 I cannot install SAS 3.9. I get 'failed due to fatal error' or similar wording. Downloaded a fresh copy from this site. Same thing. Have Vista Home PremiumThanks What is the EXACT error you are getting? First box "Preparing to install" Second box "Installation ended prematurely because of an error" Share this post Link to post Share on other sites
david banner Posted January 11, 2008 David, are you trying to install the pro or the free? I note that you have had difficulty previously. If you are trying to re-install the pro after the 15 day trial period has expired it will not re-install. The free version can be uninstalled and re-installed at will. Pandato, it is the free version and I downloaded a fresh copy of the free last night. Still would not install Thanks Sorry duplicated that Share this post Link to post Share on other sites
SUPERAntiSpy Posted January 11, 2008 Clear your cache, reboot, re-download a free copy and then do the install. Share this post Link to post Share on other sites
david banner Posted January 12, 2008 Clear your cache, reboot, re-download a free copy and then do the install.I did all that same result:First box "Preparing to install" Second box "Installation ended prematurely because of an error" My PC is clean as far as I know with several scans with other apps Share this post Link to post Share on other sites
david banner Posted January 13, 2008 Clear your cache, reboot, re-download a free copy and then do the install.I did all that same result:First box "Preparing to install" Second box "Installation ended prematurely because of an error" My PC is clean as far as I know with several scans with other apps It was being blocked by Spyware Terminator. After turning of ST it installed. Why does it need to reboot after scan, or is that only first scan Share this post Link to post Share on other sites
SUPERAntiSpy Posted January 13, 2008 Clear your cache, reboot, re-download a free copy and then do the install.I did all that same result:First box "Preparing to install" Second box "Installation ended prematurely because of an error" My PC is clean as far as I know with several scans with other apps It was being blocked by Spyware Terminator. After turning of ST it installed. Why does it need to reboot after scan, or is that only first scan If items are detected that can't removed, we need to reboot to remove them. Share this post Link to post Share on other sites
david banner Posted January 13, 2008 Clear your cache, reboot, re-download a free copy and then do the install.I did all that same result:First box "Preparing to install" Second box "Installation ended prematurely because of an error" My PC is clean as far as I know with several scans with other apps It was being blocked by Spyware Terminator. After turning of ST it installed. Why does it need to reboot after scan, or is that only first scan If items are detected that can't removed, we need to reboot to remove them. They were just tracking cookies. In future, can I leave them in quarantine until i next reboot Share this post Link to post Share on other sites