I cannot install SAS -fatal error

[david banner]

I cannot install SAS 3.9. I get 'failed due to fatal error' or similar wording. Downloaded a fresh copy from this site. Same thing. Have Vista Home Premium

Thanks

[Pandato]

David, are you trying to install the pro or the free? I note that you have had difficulty previously. If you are trying to re-install the pro after the 15 day trial period has expired it will not re-install. The free version can be uninstalled and re-installed at will.

[SUPERAntiSpy]

I cannot install SAS 3.9. I get 'failed due to fatal error' or similar wording. Downloaded a fresh copy from this site. Same thing. Have Vista Home Premium

Thanks

What is the EXACT error you are getting?

[david banner]

David, are you trying to install the pro or the free? I note that you have had difficulty previously. If you are trying to re-install the pro after the 15 day trial period has expired it will not re-install. The free version can be uninstalled and re-installed at will.

Pandato, it is the free version and I downloaded a fresh copy of the free last night. Stil wuld not install Thanks

[david banner]

I cannot install SAS 3.9. I get 'failed due to fatal error' or similar wording. Downloaded a fresh copy from this site. Same thing. Have Vista Home Premium

Thanks

What is the EXACT error you are getting?

First box

"Preparing to install"

Second box

"Installation ended prematurely because of an error"

[david banner]

David, are you trying to install the pro or the free? I note that you have had difficulty previously. If you are trying to re-install the pro after the 15 day trial period has expired it will not re-install. The free version can be uninstalled and re-installed at will.

Pandato, it is the free version and I downloaded a fresh copy of the free last night. Still would not install Thanks

Sorry duplicated that

[SUPERAntiSpy]

Clear your cache, reboot, re-download a free copy and then do the install.

[david banner]

Clear your cache, reboot, re-download a free copy and then do the install.

I did all that same result:

First box

"Preparing to install"

Second box

"Installation ended prematurely because of an error"

My PC is clean as far as I know with several scans with other apps

[david banner]

Clear your cache, reboot, re-download a free copy and then do the install.

I did all that same result:

First box

"Preparing to install"

Second box

"Installation ended prematurely because of an error"

My PC is clean as far as I know with several scans with other apps

It was being blocked by Spyware Terminator. After turning of ST it installed. Why does it need to reboot after scan, or is that only first scan

[SUPERAntiSpy]

Clear your cache, reboot, re-download a free copy and then do the install.

I did all that same result:

First box

"Preparing to install"

Second box

"Installation ended prematurely because of an error"

My PC is clean as far as I know with several scans with other apps

It was being blocked by Spyware Terminator. After turning of ST it installed. Why does it need to reboot after scan, or is that only first scan

If items are detected that can't removed, we need to reboot to remove them.

[david banner]

Clear your cache, reboot, re-download a free copy and then do the install.

I did all that same result:

First box

"Preparing to install"

Second box

"Installation ended prematurely because of an error"

My PC is clean as far as I know with several scans with other apps

It was being blocked by Spyware Terminator. After turning of ST it installed. Why does it need to reboot after scan, or is that only first scan

If items are detected that can't removed, we need to reboot to remove them.

They were just tracking cookies. In future, can I leave them in quarantine until i next reboot