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Rick24

How do I delete my superantispyware Logs?

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I want to delete everything that superantispyware has picked up in the past. Bitdefender is picking up many files that may be infected that are in superantispyware. I have tried to uninstall and reinstall superantispyware hoping that it would delete those files. However it seems to not have worked as I expected. Below is my Bitdefender log as it pertains to superantispyware. Please tell me how to dump these files that are being picked up.

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$R7XQ3XW\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 10-14-2007 - 18-15-15.SBU=]{DE2F28C6-9349-4E1F-8D55-02517B31C403} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$R7XQ3XW\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 10-14-2007 - 18-15-15.SBU=]{EA6B85E3-C3CE-4A6F-BD92-CDB85228028A} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$R7XQ3XW\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 10-14-2007 - 18-15-15.SBU=]backup.db Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$R7XQ3XW\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 10-25-2007 - 19-21-42.SBU=]{2A1C7A21-C0C2-4C69-8F59-FCE36ADC8EAE} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$R7XQ3XW\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 10-25-2007 - 19-21-42.SBU=]{35887DF7-7C10-4569-ADC9-2C676E09D38D} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$R7XQ3XW\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 10-25-2007 - 19-21-42.SBU=]{3F75980C-F888-43EC-9CFB-4D635EC04DFD} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$R7XQ3XW\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 10-25-2007 - 19-21-42.SBU=]{5643D4FF-CAE2-4EBD-AD52-B9769C5FD266} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$R7XQ3XW\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 10-25-2007 - 19-21-42.SBU=]{65CD7151-24C9-4C90-A161-56BE5D9482EB} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$R7XQ3XW\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 10-25-2007 - 19-21-42.SBU=]{D48A1C99-F18C-44DD-B605-47FEB216A62E} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$R7XQ3XW\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 10-25-2007 - 19-21-42.SBU=]backup.db Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$R8J1MQI\Backup files 2.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 09-21-2007 - 18-30-27.SBU=]backup.db Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGQUMRP\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 08-22-2007 - 14-28-55.SBU=]{0C7E4DF9-EE6A-48AF-9F62-80FE9941D728} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGQUMRP\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 08-22-2007 - 14-28-55.SBU=]{3E5154BF-8073-46AF-80C7-193EE5CC7CF5} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGQUMRP\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 08-22-2007 - 14-28-55.SBU=]backup.db Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGQUMRP\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 08-28-2007 - 15-10-16.SBU=]{858536F6-ACA3-4B75-A51A-CFAFDF7BD6A9} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGQUMRP\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 08-28-2007 - 15-10-16.SBU=]{C1529C66-D6AF-4F4A-996F-B1B836FFE2FE} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGQUMRP\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 08-28-2007 - 15-10-16.SBU=]backup.db Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGQUMRP\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 09-01-2007 - 11-41-11.SBU=]backup.db Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 11-03-2007 - 14-30-05.SBU=]{41264515-3D91-46CC-A41A-1032935C32D3} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 11-03-2007 - 14-30-05.SBU=]{628C222D-DDDD-4BDB-B75A-79B7DAC46154} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 11-03-2007 - 14-30-05.SBU=]{B4FE5A70-081F-44B7-AB9F-057880C82C51} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 11-03-2007 - 14-30-05.SBU=]backup.db Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 11-18-2007 - 13-08-14.SBU=]{32576699-DDF8-4944-A37F-AEA1AA4A7A62} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 11-18-2007 - 13-08-14.SBU=]{3F5401C1-08F7-4DE2-88FB-A2AB959B9845} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 11-18-2007 - 13-08-14.SBU=]{5BB36E46-542C-41F6-8E6D-094C013124D6} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 11-18-2007 - 13-08-14.SBU=]{72F528BB-FFA1-44BD-BBF4-876F4CDA5848} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 11-18-2007 - 13-08-14.SBU=]{7572F618-EA04-4341-A986-0774AE11AEEC} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 11-18-2007 - 13-08-14.SBU=]{837F22FE-872C-4B5C-B0E3-1417F6112E5D} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 11-18-2007 - 13-08-14.SBU=]{84D782C0-4A70-4031-A27E-F212F0B3781D} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 11-18-2007 - 13-08-14.SBU=]{A6656C5C-11FE-46D7-8339-C4CC6889DEFE} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 11-18-2007 - 13-08-14.SBU=]{D79FE34F-CC88-4A97-91D3-80A4B9F2245B} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 11-18-2007 - 13-08-14.SBU=]backup.db Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 11-27-2007 - 10-52-35.SBU=]backup.db Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 12-01-2007 - 12-32-51.SBU=]{0481432C-74C0-45AA-85F9-CADF7501954A} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 12-01-2007 - 12-32-51.SBU=]{1F735E77-1381-48E9-B19C-F248AF19DFB6} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 12-01-2007 - 12-32-51.SBU=]{494FC18B-929F-42F3-B235-F50F04B5F44D} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 12-01-2007 - 12-32-51.SBU=]{A7475081-5277-4201-B0F0-B76F90239D83} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 12-01-2007 - 12-32-51.SBU=]{C66004AF-F547-4057-BB08-3EA5599263BD} Password-Protected Items No action was possible

D:\$RECYCLE.BIN\S-1-5-21-3145862903-2119528392-1372316911-1001\$RGUQGJE\Backup files 1.zip=]C\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 12-01-2007 - 12-32-51.SBU=]backup.db Password-Protected Items No action was possible

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BD is seeing SAS's quarantine, not SAS's logs.

Open SAS and click on Quarantine. You can highlight and delete the quarantined items at will.

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I have tried to do as suggested. However either nothing is showing up or it is not allowing me to delete its logs. All I see is quarantine items by date. Nothing is under that. That entry will not delete. However Bitdefender still picks up these entries. Now Bitdefender has updated something and they are going to make a change so it does not pick up these items. However I still want to delete these old logs that superantispyware has. Are they hidden somewhere?

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If I understand correctly, can you click on the Plus (+) next to the Quaranteen and expand the tree? Then delete each entry.

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No. There is no + sign. I have nothing to expand. I understand what you are saying. However there is not option to do so.

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Empty the Recycle Bin on the D drive?

Look at the path that BD is showing. Find that folder and delete the files as necessary.

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I had thought about that two Seth. However these files must be hidden very well. Nothing in my registry matches their path. In my D drive there is no recycle.Bin. They are very well hidden and I would love to find them.

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I had thought about that two Seth. However these files must be hidden very well. Nothing in my registry matches their path. In my D drive there is no recycle.Bin. They are very well hidden and I would love to find them.

The files are in your recycle bin as indicated in that path above.

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I had already emptied my recycle bin. They were still being picked up. Anyway either Bitdefender changed their way of scanning or something I have been doing, by deleting folders, has worked. Superantispyware is no longer being picked up by Bitdefender scan.

I want to thank everyone who helped me track down and fix this issue. Merry Christmas! :D

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