Can't get rid of Malware

[CLL]

[Seth]

Hi CLL

You must have some new variants, as I've used SAS to remove all of those infections.

Hang tight. SuperAntiSpy will likely get you to send a diagnostic report.

[Seth]

In the mean time. Run a full scan from Safe Mode.

To access Safe Mode, keep tapping the F8 key as soon as you turn on your computer. This will bring you to a boot menu where you can use the arrow keys to choose Safe Mode.

[CLL]

Thanks Seth. I already ran in safe mode. Nothing found. But, I can run again.

I've also tried changing msconfig...doing selective startup selecting each process and restarting. It starts each time no matter what is selected/unselected.

[Hanzo]

Hi CLL.

I noticed from your posted log that your SAS Definitions are away outdated (Database Version 3259 released 06-20-2007). Try to update SAS with the latest definitions (3354 released 12-03-2007) and scan again, maybe this will help.

[Pandato]

Yes as observed definitions are out of date, update them and scan again. If unsuccessful, submit a CSR to customer support.

[SUPERAntiSpy]

You can manually update definitions here:

https://www.superantispyware.com/definitions.html

If you need to submit a support ticket AFTER you have updated definitinos and scanned, do so here:

https://www.superantispyware.com/support.html

[CLL]

Just an FYI. When I downloaded SAS on Sat or Sun (can't remember what day), these are the definitions that downloaded. I have automatic updates turned on. Checked for updates, it tells me my definitions are up to date.

Checked again...still tells me they are up to date. I manually downloaded as you suggested. Obviously they are not up to date. I'll scan again. Let everyone know what happens. Thanks for all your help. It is greatly appreciated.

[Pandato]

Check that your firewall is allowing the update.

[CLL]

Downloading the current definitions files worked. Took 7 plus hours of

scanning, but I believe everything was cleaned.

As to my firewall setting, it is set to allow the updates, so I don't know what was/is going on there.

Thanks for all your help!

I wasn't looking forward to reformating and reloading everything.

[Seth]

My apologies CLL.

I read through your posts too quickly and missed your definition file version.

[CLL]

No problem Seth. No need to apologize. I was sitting right here looking at it

and didn't notice. Thanks for your help.

Have a great week!