Superantispyware Locks Freezes

[hebs]

Can anyone help?

Every time I run Superantispyware, it stops at the following location, and locks the programme evry time.

C;\System Volume Information\_restore{0C83D441-BF52-4044-A4FD-E3966F45DBF}\RP701\A0060769.Ink.

I have cleared all the spyware before it gets to this stage,but it still locks/freezes. The only way to clear the programme is Ctrl-Alt-Delete

[Pandato]

Please avoid triple posting in the forums and in submitting Customer service requests (CSR) as it takes up mulpiple efforts to address all these. Thank you.

Were you using 4.0?

[SUPERAntiSpy]

Can anyone help?

Every time I run Superantispyware, it stops at the following location, and locks the programme evry time.

C;\System Volume Information\_restore{0C83D441-BF52-4044-A4FD-E3966F45DBF}\RP701\A0060769.Ink.

I have cleared all the spyware before it gets to this stage,but it still locks/freezes. The only way to clear the programme is Ctrl-Alt-Delete

Please check the Ingore System Volume Information option under our Scanning Control Preferences and perform the scan again - this should resolve the problem.