hebs Report post Posted November 29, 2007 Can anyone help? Every time I run Superantispyware, it stops at the following location, and locks the programme evry time. C;\System Volume Information\_restore{0C83D441-BF52-4044-A4FD-E3966F45DBF}\RP701\A0060769.Ink. I have cleared all the spyware before it gets to this stage,but it still locks/freezes. The only way to clear the programme is Ctrl-Alt-Delete Share this post Link to post Share on other sites
Pandato Report post Posted November 29, 2007 Please avoid triple posting in the forums and in submitting Customer service requests (CSR) as it takes up mulpiple efforts to address all these. Thank you. Were you using 4.0? Share this post Link to post Share on other sites
SUPERAntiSpy Report post Posted November 29, 2007 Can anyone help?Every time I run Superantispyware, it stops at the following location, and locks the programme evry time. C;\System Volume Information\_restore{0C83D441-BF52-4044-A4FD-E3966F45DBF}\RP701\A0060769.Ink. I have cleared all the spyware before it gets to this stage,but it still locks/freezes. The only way to clear the programme is Ctrl-Alt-Delete Please check the Ingore System Volume Information option under our Scanning Control Preferences and perform the scan again - this should resolve the problem. Share this post Link to post Share on other sites
