SASupport Posted November 17, 2020 On 11/10/2020 at 5:17 PM, Triple Helix said: @SASupport It will not allow me to type anything in the PM? How about sending via Email? You can email me at superantispyware@support.com Share this post Link to post Share on other sites
Triple Helix Posted November 18, 2020 1 hour ago, SASupport said: You can email me at superantispyware@support.com Did you get a PM from me? What I did I sent a PM to someone else and then I added your name and removed the other so it looks like it was sent??? If not I will send you and email! Thanks, Share this post Link to post Share on other sites
willjoy3 Posted November 20, 2020 sent in my code last week.now what happens?still not activated... Share this post Link to post Share on other sites
SASupport Posted November 20, 2020 6 hours ago, willjoy3 said: sent in my code last week.now what happens?still not activated... The codes have been forwarded to the appropriate team, I will post back here when I know more. Share this post Link to post Share on other sites
SASupport Posted November 20, 2020 On 11/17/2020 at 4:08 PM, Triple Helix said: Did you get a PM from me? What I did I sent a PM to someone else and then I added your name and removed the other so it looks like it was sent??? If not I will send you and email! Thanks, Yes, I received your message and code. Share this post Link to post Share on other sites
ProTruckDriver Posted November 26, 2020 I'm having the same problem as @Triple Helix has sending a PM. @SASupport I sent you an email with the Licenses information. 2 Licenses, each for 2 computers per license. = covering 4 computers total. Share this post Link to post Share on other sites
cyberwolfe Posted November 28, 2020 On 11/10/2020 at 6:06 PM, SASupport said: For people that are affected by this. Please send me a private message with your registration codes. Make sure it's a private message and not a regular thread reply. PM sent. Share this post Link to post Share on other sites
ProTruckDriver Posted December 1, 2020 On 11/26/2020 at 1:15 PM, ProTruckDriver said: I'm having the same problem as @Triple Helix has sending a PM. @SASupport I sent you an email with the Licenses information. 2 Licenses, each for 2 computers per license. = covering 4 computers total. @SAS_support did you receive the email I sent you? Share this post Link to post Share on other sites
SASupport Posted December 3, 2020 On 12/1/2020 at 8:51 AM, ProTruckDriver said: @SAS_support did you receive the email I sent you? Yes, I received the email. Share this post Link to post Share on other sites
cyberwolfe Posted December 6, 2020 Why is nobody answering support e-mails or PM's? Share this post Link to post Share on other sites
Triple Helix Posted December 7, 2020 And now Avira acquired by NortonLifeLock: https://techcrunch.com/2020/12/07/nortonlifelock-acquires-avira-in-360m-all-cash-deal-8-months-after-avira-was-acquired-for-180m/ How is that going to affect our Lifetime Pro licenses? @SASupport also any news?????? Share this post Link to post Share on other sites
cyberwolfe Posted December 11, 2020 Private Message sent to SASupport, Online Web Form help submitted weeks ago... and yet nobody responds or answers any questions? I have "2" separate questions not even involving this thread topic and nobody seems to be at home? What kind of operation is this? Share this post Link to post Share on other sites
senf Posted December 11, 2020 yes, it is a little bit disappointing. Share this post Link to post Share on other sites
SASupport Posted December 15, 2020 We are still working on this issue, thank you for your patience. Share this post Link to post Share on other sites
ako Posted January 1 I have also a lifetime license but cannot send a message. One cannot write to the message field. I tried Chrome, Egde and Brave. Share this post Link to post Share on other sites
ako Posted January 1 I used also the web form. Lets see if I get a reply. Share this post Link to post Share on other sites
Jahn Posted January 1 I have yet to receive a reply from an email I sent on November 19. Share this post Link to post Share on other sites
ako Posted January 2 I guess the only answer will be silence. Why bother? Share this post Link to post Share on other sites
SASupport Posted Thursday at 06:42 PM We are still working on this. We haven't forgotten. Share this post Link to post Share on other sites
Jahn Posted Friday at 12:49 PM Thank you for update. Share this post Link to post Share on other sites
ProTruckDriver Posted Friday at 03:55 PM 21 hours ago, SASupport said: We are still working on this. We haven't forgotten. Thank you. Share this post Link to post Share on other sites
ako Posted 3 hours ago On 1/14/2021 at 8:42 PM, SASupport said: We are still working on this. We haven't forgotten. Thanks for informing. Share this post Link to post Share on other sites
