javahound Posted August 5, 2020 I have been a long time owner of SuperAntiSpyware Pro, will I be upgraded to the new Pro-x version ? Or will I need to purchase Pro-x? Thanks. Share this post Link to post Share on other sites
nighthawkext Posted August 5, 2020 Yes! If you have previously purchased a non-lifetime license to SUPERAntiSpyware Pro, it is honored in SUPERAntiSpyware Pro X Share this post Link to post Share on other sites
ProTruckDriver Posted August 6, 2020 23 hours ago, nighthawkext said: Yes! If you have previously purchased a non-lifetime license to SUPERAntiSpyware Pro, it is honored in SUPERAntiSpyware Pro X So from what I am understanding I have 4 "Lifetime Licenses" of SAS I bought over 10 years ago. My Lifetime Licenses Will Not Be Hornored in SUPERAntispyware Pro X. Is this True??? Share this post Link to post Share on other sites
Triple Helix Posted August 6, 2020 @ProTruckDriverI have updated and it's still working for me so I think Lifetime License is still honoured. But I don't think the Avira engine is active at this time? Share this post Link to post Share on other sites
javahound Posted August 7, 2020 It is disappointing the lifetime licenses will not be honored with this update. Share this post Link to post Share on other sites
Triple Helix Posted August 7, 2020 @javahound @ProTruckDriver @geoff @hayc59 I think we just need more info that's all! Share this post Link to post Share on other sites
nighthawkext Posted August 10, 2020 Lifetime licenses are still honored in the ProX version. At this time, we cannot offer the Avira engine to lifetime customers. We are attempting to find a resolution for lifetime users. Share this post Link to post Share on other sites
Triple Helix Posted August 10, 2020 @nighthawkext They already have a Free version? https://www.avira.com/en/free-antivirus-windows Share this post Link to post Share on other sites
SASupport Posted August 12, 2020 Lifetime licenses will be able to upgrade to Pro-X edition. let me know if there are issues in this process. Share this post Link to post Share on other sites
Triple Helix Posted August 13, 2020 On 8/10/2020 at 2:06 PM, nighthawkext said: Lifetime licenses are still honored in the ProX version. At this time, we cannot offer the Avira engine to lifetime customers. We are attempting to find a resolution for lifetime users. 17 hours ago, SASupport said: Lifetime licenses will be able to upgrade to Pro-X edition. let me know if there are issues in this process. Yes we know that but how about the Avira engine? Share this post Link to post Share on other sites
nighthawkext Posted August 17, 2020 On 8/13/2020 at 8:27 AM, Triple Helix said: Yes we know that but how about the Avira engine? Currently, lifetime license keys do not have access to the Avira engine. We are working to resolve this. Share this post Link to post Share on other sites
Triple Helix Posted August 26, 2020 On 8/17/2020 at 1:15 PM, nighthawkext said: Currently, lifetime license keys do not have access to the Avira engine. We are working to resolve this. Any update on this? Thanks, Share this post Link to post Share on other sites
Triple Helix Posted September 1, 2020 On 8/17/2020 at 1:15 PM, nighthawkext said: Currently, lifetime license keys do not have access to the Avira engine. We are working to resolve this. Any update on this? 2 @SAS_support Thanks, Share this post Link to post Share on other sites
SASupport Posted September 2, 2020 It is still something we are working on. Share this post Link to post Share on other sites
Triple Helix Posted October 12, 2020 @SAS_support @nighthawkext Com-on guys time is a wasting. I can't think this slow. Give us a yes or a no or even give us a couple years with the Avira engine and be done with Life-timers? Share this post Link to post Share on other sites
ProTruckDriver Posted October 16, 2020 On 10/12/2020 at 1:08 PM, Triple Helix said: and be done with Life-timers? I have a feeling that's what it's going to be, "Done with Lifetimers" Share this post Link to post Share on other sites
SASupport Posted October 16, 2020 We have not forgotten about this issue. I will see if I can get an update from the team. Share this post Link to post Share on other sites
ProTruckDriver Posted November 3, 2020 On 10/16/2020 at 7:20 PM, SASupport said: We have not forgotten about this issue. I will see if I can get an update from the team. Is the Update Team on Vacation? It's been over two weeks now waiting for an answer. Share this post Link to post Share on other sites
SASupport Posted November 10, 2020 For people that are affected by this. Please send me a private message with your registration codes. Make sure it's a private message and not a regular thread reply. Share this post Link to post Share on other sites
UberJase Posted November 11, 2020 Just sent you a PM Share this post Link to post Share on other sites
Triple Helix Posted November 11, 2020 @SASupport It will not allow me to type anything in the PM? How about sending via Email? Share this post Link to post Share on other sites
willjoy3 Posted November 12, 2020 will not let me send a message also! Share this post Link to post Share on other sites
Unknown20 Posted November 14, 2020 On 11/10/2020 at 6:06 PM, SASupport said: For people that are affected by this. Please send me a private message with your registration codes. Make sure it's a private message and not a regular thread reply. Just sent you a PM. Share this post Link to post Share on other sites
