Kathryn S Posted April 5, 2020 The SAS version you are using. - 8.0.1050 The Core and Trace definitions. - Database version16047 Whether or not it is the Free or Paid versions - Paid Your Operating System specs. - Windows 8.1 SAS has attempted to do a program update several times but I get an unspecified error message each time. Suggestions? Kathryn S Share this post Link to post Share on other sites
SASupport Posted April 24, 2020 Hello, Please run our Force Update tool available at this link: http://cdn.superantispyware.com/SAS_ForceUpdate.exe If this doesn't resolve the issue, an uninstallation and reinstallation may be necessary. Share this post Link to post Share on other sites
Kathryn S Posted April 25, 2020 Thank you for the response. Somewhere along the line I stopped getting the update prompt and forgot all about this. Just checked and my version is now 8.0.1052 database version 16083 so apparently the program was finally updated to the most recent version. Thanks again. Share this post Link to post Share on other sites
