Nikilet Posted November 27, 2016 I could not get the program to open so I uninstalled and reinstalled it. It then opened and started scanning. I left and when I came back is said some problem had caused it to stop running. Then I tried to open it again and once again, it won't open at all. Share this post Link to post Share on other sites
GuiltySpark Posted November 27, 2016 Hi Nikilet Can you create a support ticket Thanks Share this post Link to post Share on other sites
Nikilet Posted November 27, 2016 I found that SAS has it's own removal tool so I downloaded that. So I uninstalled again, then reinstalled, planning to use the removal tool to uninstall. However, after reinstalling i decided to first try to open. This time it opened and ran. A couple hours later I was again successful in opening the program so I am assuming that whatever was happening has been taken care of. If I have trouble again I will get back to the forum. Thanks for answering. Share this post Link to post Share on other sites