rogerlmartin Posted November 4, 2016 I've had SAS for years, last renewed my subscription on 7/14/2016. This AM it said "your free trial has expired." WHY??? I had to go to upgrade, then click to get my code, then enter it into SAS. Why was this not carried forward into the new version? Share this post Link to post Share on other sites
GuiltySpark Posted November 4, 2016 It may be a bug you should create a post in the Bugs section posted by SUPERsupport. Share this post Link to post Share on other sites
SUPERsupport Posted November 4, 2016 Hello Roger, I would like to personally help you with this issue. Can you please open a Technical Support ticket with us at https://www.superantispyware.com/support We will be able to go over your account and send you a diagnostic to see what is going on if needed. Thanks! Share this post Link to post Share on other sites