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LSAndy

(SOLVED) FP on Lavasoft Web Companion installer

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Hi,

 

The attached file is being flagged as Trojan.Agent/Gen-MultiPlug.Process by the real time component.

 

post-41319-0-75083400-1430244792_thumb.png

 

Virus Total shows the file is being detected as Trojan.Agent/Gen-MultiPlug (although an on demand scan doesn't seem to flag it).

 

The file is an installer for our Web Companion product. Can I ask you to check it out please? Archive password: lavasoft

 

Thanks,

 

Andy Browne

Lavasoft Malware Lab

 

[EDIT: Attachment removed]

Edited by LSAndy

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Hello LSAndy,

 

I have done some investigation and I believe I have found the cause of the false detection. I have adjusted the definition database, and this file should no longer be detected as of database version 11854 (which will be released within the next few hours).

 

Update to database version 11854 and scan again (a restart of SUPERAntiSpyware may be necessary).

 

Please let me know if you have any other questions or concerns.

 

SUPERAntiSpyware Malware Research

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