danz Posted February 18, 2015 Hi, Bought a site licence yesterday (50 user) and received the download link for the pro version with the confirmation email but still don't have access to the CMS software/link? Logged a job with support yesterday but was wondering if I missed a link/email etc that may have had this info? Does anybody know where is the CMS installer to get the centrally managed side of things working? Cheers Share this post Link to post Share on other sites
SAS Customer Service Posted February 18, 2015 Danz, You should have an email from us regarding this issue. Share this post Link to post Share on other sites
danz Posted February 18, 2015 Hi, received an email advising me there was an update to the support ticket but this support ticket information refereed me back to my email? I think the email with actual info is still pending. Cheers Share this post Link to post Share on other sites
SAS Customer Service Posted February 19, 2015 Danz, Have you checked your spam/junk folder? I verified that an email was sent. Share this post Link to post Share on other sites
danz Posted February 19, 2015 Yes, nothing there, could you tell me the senders address and time I can check the exchange logs Share this post Link to post Share on other sites
danz Posted February 19, 2015 Just checked our cisco ironport and seeing the messages recalled with a "Message 643540 aborted: Receiving aborted by sender" event. Have requested email be resent to my gmail if possible which I put in my support ticket. Cheers Share this post Link to post Share on other sites
danz Posted February 20, 2015 Hi, All good now,support got through with CMS and manual Cheers Share this post Link to post Share on other sites
