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Chaminda

Windows Keeps Stopping SuperAntiSpyware

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Hi,

I keep running SuperAntiSpyware and after 45 minutes Windows shuts down SuperAntiSPyware. I have updated the SuperAntiSpyware and still having issues. One thing that did happen was i did have my browser hijacked before with Trovi. I think I have removed it by running different anti virus solutions including Defender and Kapersky and it is now clean but when I run SuperAntiSpyware it continues to shut down. see attachement

post-39324-0-15044200-1419620110_thumb.jpg

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When you uninstalled Kaspersky via add/remove did you use Kaspersky removal tool by running it in safe mode? If no, run the removal tool in safe mode. It can be found here support.Kaspersky.com/common/service.aspx?el=1464

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Hi Chaminda

 

Can you use the SAS uninstaller choose the correct version for your system 32bit uninstaller / 64bit uninstaller then re-install SAS.

 

Can you also provide the App Crash details found in the Event Viewer please. Event Viewer --- Windows Logs --- Applications.

 

Look for any RED items usually found at number 1000.

 

Thanks.

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