Hologram123 Posted August 17, 2014 As the title says when I downloaded SAS and when I try to install it I get the User account control, I click yes then I get the message "Initializing setup, please wait" then boooooom!! nothing (tried a dozen times only to get the same thing) Tried the portable version (searched for a solution and got that suggestion online) but that tells me that H RegDeleteValeuW.DLL is missing and that I need to reinstall the program (nevermind that I haven't installed it yet) While I'm here can someone tell me if outbox is a malware (I didn't install it, it just came like a maleware), it keeps giving me hotlinks on places like Wikipedia! and even regular pop-ups on the TOR browser Oh and I use Avast (Free version) for my Windows 8 (64 bits even though some websites say that its 32 bits) Share this post Link to post Share on other sites
SAS_Dave Posted August 17, 2014 Hi, Are you running the installer from a network location? Sometimes UAC can cause problems there. Something else to try would be to right-click on the installer and select "Run as Admin". I'm afraid I don't have any info on specific malware, I'm in the engineering side of SAS. Share this post Link to post Share on other sites
GuiltySpark Posted August 17, 2014 Hi Hologram123, There is a piece of malware called Outbox but there are also legit mail programs with the same name. If you can't get SAS to work; Can you run adwcleaner and remove all it finds. Also run TDSS killer from Kaspersky. Then CCleaner to clear any trace remnants. You could also (optional) run DDS just to see whats running on your system and remove anything you don't think should be there. Share this post Link to post Share on other sites
Hologram123 Posted August 23, 2014 I tried Adware without thinking and now I have a lavasoft At least it removed outbox, but it also removed Pokki Now I'm trying CCleaner Share this post Link to post Share on other sites