scan causes my laptop to shutdown

[rogpauline]

I have recently found that every time I do a scan , somewhere during the scan the laptop is shutdown. This has happened for the last 4 scans that I have tried to run, does anyone have any ideas on why this is happening?

I run a scan on my Avast antivirus and that runs ok and says all is ok with the exception that it can't scan 2 files because they are password protected .Woulsd this have any bearing on the problem I am having with Super antispyware?

Any advise/help would be appreciated

[SAS Customer Service]

Rogpauline,

 

Could you please fill out a support request ticket here:

https://www.superantispyware.com/precreateticket.html

 

Mention this forum post in your ticket.