rogpauline Posted June 14, 2014 I have recently found that every time I do a scan , somewhere during the scan the laptop is shutdown. This has happened for the last 4 scans that I have tried to run, does anyone have any ideas on why this is happening? I run a scan on my Avast antivirus and that runs ok and says all is ok with the exception that it can't scan 2 files because they are password protected .Woulsd this have any bearing on the problem I am having with Super antispyware? Any advise/help would be appreciated Share this post Link to post Share on other sites
SAS Customer Service Posted June 17, 2014 Rogpauline, Could you please fill out a support request ticket here: https://www.superantispyware.com/precreateticket.html Mention this forum post in your ticket. Share this post Link to post Share on other sites