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Updating Failure

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When trying to update, the download reaches 40% and then reads ' Downloading Updates (Mirror 1 ) - Failed. Tried it 3 times now with the same result. any ideas?:

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If the download is stopping, it's most likely something upstream (network/wifi connection, firewall, server problem, etc).  Is this the first time you've encountered this error?  It's possible the update on one of our servers got truncated, but that's a tough one to track down on this end.  If you are able to ping cdn.superantispyware.com and tell us the IP address of the server you're connecting to, we can at least rule the server out.  If that's not something you know how to do, it's not a big deal, it would resolve itself at the next update if that was the problem.

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My definitions have failed for sometime now but till last mo. was not able to read the error, decompressing definations : failed, definitions update error : failed, failed to load rule set : failed

also

database status : updated 1 year ago, database version 11210,  Program version : 5.1.1026

any ideas tks

Leon S

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