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ToHelenBackAgain

Free Version Has Stopped Finding Tracking Cookies

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As the title says.  I looked around and saw that this was a known problem in 2011, but I didn't find anything more recent.  It's just begun - well, stopped - with the most recent update, for me.  I really like that the program will find and remove tracking cookies - it's the main reason I use it.  Will this be fixed soon?  Or, alternatively, is it a problem specific to me, and if so, any suggestions how to fix it?  I do have the option enabled, I checked to make sure of that.

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Hi THBA,

 

What browser are you using and do you have any cookie cleaner programs installed?

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Hi, and thanks for the reply!  CoolNovo, with which it's been working fine until the latest update.  And yes, CCleaner, but I rarely run it and do not have it set to run automatically.

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I have no idea about CoolNovo as I've never used it (not a chrome fan) but one of the team may be able to answer this for you.

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ToHelenBackAgain,

 

What a great user name, made me laugh.

 

CoolNovo cookie detection and removal is currently not supported.  We have a short list of Chrome and Firefox variants we are considering adding support for in the future.

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