ToHelenBackAgain Report post Posted March 18, 2014 As the title says. I looked around and saw that this was a known problem in 2011, but I didn't find anything more recent. It's just begun - well, stopped - with the most recent update, for me. I really like that the program will find and remove tracking cookies - it's the main reason I use it. Will this be fixed soon? Or, alternatively, is it a problem specific to me, and if so, any suggestions how to fix it? I do have the option enabled, I checked to make sure of that. Share this post Link to post Share on other sites
GuiltySpark Report post Posted March 18, 2014 Hi THBA, What browser are you using and do you have any cookie cleaner programs installed? Share this post Link to post Share on other sites
ToHelenBackAgain Report post Posted March 18, 2014 Hi, and thanks for the reply! CoolNovo, with which it's been working fine until the latest update. And yes, CCleaner, but I rarely run it and do not have it set to run automatically. Share this post Link to post Share on other sites
GuiltySpark Report post Posted March 19, 2014 I have no idea about CoolNovo as I've never used it (not a chrome fan) but one of the team may be able to answer this for you. Share this post Link to post Share on other sites
SAS Customer Service Report post Posted March 20, 2014 ToHelenBackAgain, What a great user name, made me laugh. CoolNovo cookie detection and removal is currently not supported. We have a short list of Chrome and Firefox variants we are considering adding support for in the future. Share this post Link to post Share on other sites
ToHelenBackAgain Report post Posted March 20, 2014 Thanks! And, oh well... weird that it did work until recently. I appreciate the responses, anyway! Hope y'all have a great day. Share this post Link to post Share on other sites
