Updating Problem

[tricia]

Hi All,

I have been a user of SAS for about 2 months now, and have been very pleased with the product. However for about a week now I haven't been able to update. Every time I try to update, the program freezes, and I have to use the Task Manager to "kill" it.

I also have KIS 7, and SAS is in the firewall's "allowed"list.

As I said up until now every thing has been running very smoothly, can't understand why this problem has ocurred.

I would be very grateful for any help on this.

Thanks in advance.

[SUPERAntiSpy]

Hi All,

I have been a user of SAS for about 2 months now, and have been very pleased with the product. However for about a week now I haven't been able to update. Every time I try to update, the program freezes, and I have to use the Task Manager to "kill" it.

I also have KIS 7, and SAS is in the firewall's "allowed"list.

As I said up until now every thing has been running very smoothly, can't understand why this problem has ocurred.

I would be very grateful for any help on this.

Thanks in advance.

Have you tried simply re-installing SUPERAntiSpyware? What else has changed on your system?

[fatdcuk]

If its KIS 7 causing the problem then there is possible remedy(s) as prescribed at their support forums>>>

http://forum.kaspersky.com/index.php?sh ... ntispyware

[tricia]

Thank you both for your help.

Unfortunately, nothing has solved the problem. I have ended up uninstalling SAS and replacing it with AVG anti spyware, which so far, seems to be working OK.

Thanks for your time......much appreciated.