tricia Posted August 26, 2007 Hi All, I have been a user of SAS for about 2 months now, and have been very pleased with the product. However for about a week now I haven't been able to update. Every time I try to update, the program freezes, and I have to use the Task Manager to "kill" it. I also have KIS 7, and SAS is in the firewall's "allowed"list. As I said up until now every thing has been running very smoothly, can't understand why this problem has ocurred. I would be very grateful for any help on this. Thanks in advance. Share this post Link to post Share on other sites
SUPERAntiSpy Posted August 26, 2007 Hi All,I have been a user of SAS for about 2 months now, and have been very pleased with the product. However for about a week now I haven't been able to update. Every time I try to update, the program freezes, and I have to use the Task Manager to "kill" it. I also have KIS 7, and SAS is in the firewall's "allowed"list. As I said up until now every thing has been running very smoothly, can't understand why this problem has ocurred. I would be very grateful for any help on this. Thanks in advance. Have you tried simply re-installing SUPERAntiSpyware? What else has changed on your system? Share this post Link to post Share on other sites
fatdcuk Posted August 26, 2007 If its KIS 7 causing the problem then there is possible remedy(s) as prescribed at their support forums>>> http://forum.kaspersky.com/index.php?sh ... ntispyware Share this post Link to post Share on other sites
tricia Posted August 27, 2007 Thank you both for your help. Unfortunately, nothing has solved the problem. I have ended up uninstalling SAS and replacing it with AVG anti spyware, which so far, seems to be working OK. Thanks for your time......much appreciated. Share this post Link to post Share on other sites