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mrscolgate

Browser Extentions

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When I open superantispyware a page pops up and states that I have" Browser extensions I my not want". Then a list follows. It is correct I don't want them but the removal button is grayed out and the only usable button is "continue". When I chose continue the page drops away without resolution I then run a scan but the browser extensions never show. Anybody have any ideas?

P.S. all extensions are already check marked.

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Hi mrscolgate,

 

What browser are you using and what extensions?

 

Are you using the free version of SAS or pro version and is it all up to date?

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You're probably talking about the Unwanted Programs screen that shows up at the start of a scan. This screen can be a little confusing. We are working on the clarity. If you click on the name of the browser extension, the "Remove" button will be usable. Let me know if you have any further problems.

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