mlk43611 Report post Posted December 30, 2013 Hello, I've been using SuperAntiSpyware weekly on Windows 7 Home Premium for a few years now. I have SAS set to update automatically. Recently, SAS consistently show 5 virus files on every scan: Browser Hijacker Deskbar and System Broken File Association - HKCR\exe. Although the files are quarantined, they re-appear with the next boot-up. Yet, Windows File Explorer (hidden files can be viewed), Windows Start/Search, McAfee Anti-virus, and Autostart Program Viewer fail to find these files even when booting up in Safe Mode.Are these files malware and, if so, how can I remove them? If they are false positives, is it safe to go ahead and delete them via SAS's "manage quarantined" option? A screenshot is attached.Thanks. spyware.pdf Share this post Link to post Share on other sites
SAS Customer Service Report post Posted January 3, 2014 Mlk43611, Can you please file a support request ticket, so we can better investigate this issue, and find a solution. Here is the link to file a ticket: https://www.superantispyware.com/precreateticket.html Share this post Link to post Share on other sites
SAS Customer Service Report post Posted January 3, 2014 Also, If you want to copy the URL of this forum post into the ticket, there'll be no need to retype everything; we can reference this. Share this post Link to post Share on other sites
mlk43611 Report post Posted January 4, 2014 Thanks. Support request ticket completed. Share this post Link to post Share on other sites
