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stuart338

Disappointed

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I'm disappointed to find my subscription expiring. I find it a little grating that if you click purchase on the website you clearly see the purchase is for a year or two, but if you click purchase from inside of the application and then click the Buy Now button, nowhere is it made clear that youre puchasing a time limited licence. (the latter being what I had done previously.) In fact, its setup to almost look like youre hiding the fact that its time based.

 

Feeling a bit duped. 

 

 

 

 

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No it is the same yearly subscription.

 

If you have an issue then please fill out a support ticket and someone from customer service can help you.

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I'm sorry you feel that the purchase period was unclear. We will review the path you described to see if there's any ways for us to make the time period more clear. Thanks for bringing this to our attention.

 

Don

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