asymetrix Posted November 2, 2013 Hi SUPERAntiSpyware could not remove MySearchdial from my system, no detection. manual file name search and registry name search both failed. Every time I started Chrome a new tab opened : start.mysearchdial.com I managed to find where it was located : chrome://settings/ Open a specific page or set of pages. Set pages click Set pages and remove. Share this post Link to post Share on other sites
SAS Customer Service Posted November 8, 2013 Asymetrix, We can try to help you remove this infection, if you'd like to file a support request ticket here: www.superantispyware.com/precreateticket.html Share this post Link to post Share on other sites
jeffro_paid Posted March 1, 2014 Why do we have to create a ticket for something that should never have happened? Plenty of other sites explaining how to remove this crapware, and nothing on this site? I paid money to have this software to be "real-time" and yet it allowed this crapware to infest my browsers. This is Adware/Malware, not a virus. This threat isn't new, so there's no reason you guys (or please explain so I can retract my statements) should have taken a year to detect this threat and protect your paying or free users. Share this post Link to post Share on other sites
SAS Customer Service Posted March 3, 2014 Jeffro, MySearchDial is included in our Potentially Unwanted Programs uninstaller. SUPERAntiSpyware should be able to remove it. If you are having trouble, you can file a ticket, and we'll help you figure it out. Share this post Link to post Share on other sites
