BlackLight Posted October 12, 2013 after the latest update. And gives me this message: I have removed the application and re-installed. No change. Any suggestions? New Picture.bmp Share this post Link to post Share on other sites
GuiltySpark Posted October 13, 2013 Hi Blacklight, These kinds of things are usually due to a conflict of some kind, are you running any other scanners in real time ? Share this post Link to post Share on other sites
BlackLight Posted October 13, 2013 I have MalwareBytes installed, but also the free version without realtime scanning. And it was running fine for a few months. The only change was the latest update. Share this post Link to post Share on other sites
GuiltySpark Posted October 13, 2013 Does it work in Safe mode ? Share this post Link to post Share on other sites
BlackLight Posted October 13, 2013 No. It gets a lot further up to ~3 minutes of scanning, but then displays a message regarding trying to address 0x000000 and then closes without warning. Share this post Link to post Share on other sites
GuiltySpark Posted October 13, 2013 Please create a support ticket so that a member of Customer Service can diagnose what is happening. https://www.superantispyware.com/precreateticket.html Share this post Link to post Share on other sites
nighthawkext Posted November 4, 2013 Blacklight, Did you recently upgrade to IE10? Share this post Link to post Share on other sites