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lonegreywolf20

SUPERAntiSpyware Causing 100% System Memory Usage?

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I went to run a spyware scan using SUPERAntiSpyware Free Edition this morning, and I walked away from my computer for a couple minutes. When I returned, my screen was black, but the computer was still running. So I shut the computer down using the power button. I rebooted and and when it was up, I restarted SAS. Walked away for a minute and when I came back, there was an error message from SAS saying something happened and do I want to send a report and shut it down.

Before I hit yes, I checked in task manager to see what was going on, because the AERO theme had reverted to Windows basic as well. When I looked at task manager I noticed that my physical memory was at 98%. I had nothing else running at the time.

So I closed SAS and uninstalled, used CCleaner to be sure that all traces of it was gone and then rebooted my computer, then re-installed it. Check to see if it would happen again, and it did. It literally starts using all my ram.

I have used this program many, many times before and never had an issue with it. I completed a Malwarebytes scan right before the SAS scan and it had no issues.

I have 8 GB of ram in my system, with only 11% of it being used when the computer is done booting up and I am sitting at the desktop. My OS is Windows 7 Ultimate 64 bit.

Has anyone else had this problem with SAS recently?

I really do not want stop using it, but if I can't figure out the issue, I will have to find something else to use in conjunction with Malwarebytes Free Edition.

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It sounds like it may be a conflict of software.

 

Can you download DDS Run it and post the 2 txt logs that result please.

 

Attach file:

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Ultimate 
Boot Device: \Device\HarddiskVolume2
Install Date: 6/18/2005 10:15:28 PM
System Uptime: 8/31/2013 9:38:53 AM (5 hours ago)
.
Motherboard: EVGA INTERNATIONAL CO.,LTD |  | EVGA E675
Processor: Intel® Pentium® CPU G860 @ 3.00GHz | SOCKET 0 | 3000/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 74 GiB total, 53.742 GiB free.
D: is FIXED (NTFS) - 149 GiB total, 140.616 GiB free.
E: is FIXED (NTFS) - 466 GiB total, 405.704 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: 
Description: Universal Serial Bus (USB) Controller
Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_1521103C&REV_03\4&2016A62&0&00E6
Manufacturer: 
Name: Universal Serial Bus (USB) Controller
PNP Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_1521103C&REV_03\4&2016A62&0&00E6
Service: 
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
µTorrent
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
AIDA64 Extreme Edition v2.80
avast! Free Antivirus
BOSS
Canon MP Navigator EX 4.0
Canon MP280 series MP Drivers
Canon MP280 series User Registration
Canon Solution Menu EX
Canon Utilities EOS Utility
CCleaner
Corel KPT Collection
Corel PaintShop Pro X5
EverQuest II
EVGA E-LEET TUNING UTILITY 1.10.4
EVGA Precision X 4.2.1
Facebook Video Calling 1.2.0.287
Fraps
Futuremark SystemInfo
Game Booster 3
GameStop App
Glo [en-us]
Google Chrome
Google Update Helper
Guild Wars 2
ICA
IPM_PSP_COM
iSEEK AnswerWorks English Runtime
Java 7 Update 25
Java Auto Updater
Linksys Compact Wireless-G USB Adapter Driver - WUSB54GC
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 1.1
Microsoft .NET Framework 4.5
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
mkv2vob
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero Blu-ray Player
Nero BurnRights
Nero ControlCenter
Nero Core Components
Nero Express
Nero Kwik Themes Basic
Nero Prerequisite Installer 2.0
Nero SharedVideoCodecs
Nero Update
Nero12EssTSST
neroxml
Nexus Mod Manager
NVIDIA Control Panel 320.49
NVIDIA Graphics Driver 320.49
NVIDIA HD Audio Driver 1.3.24.2
NVIDIA Install Application
PDF-Viewer
PowerISO
Prerequisite installer
PSPPContent
PSPPHelp
PSPPro64
Puran Defrag 7.6
Quicken 2013
RCRN
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 4.5 (KB2737083)
Security Update for Microsoft .NET Framework 4.5 (KB2742613)
Security Update for Microsoft .NET Framework 4.5 (KB2789648)
Security Update for Microsoft .NET Framework 4.5 (KB2804582)
Security Update for Microsoft .NET Framework 4.5 (KB2833957)
Security Update for Microsoft .NET Framework 4.5 (KB2840642)
Security Update for Microsoft .NET Framework 4.5 (KB2840642v2)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition 
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition 
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition 
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition 
Setup
Skyrim Performance Monitor
SlimDX Runtime .NET 2.0 (January 2012)
Steam
SUPERAntiSpyware
TeamSpeak 3 Client
The Elder Scrolls V: Skyrim
The Holy Bible KJV Ver.8
TuneUp Utilities 2013
TuneUp Utilities Language Pack (en-US)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4.5 (KB2750147)
Update for Microsoft .NET Framework 4.5 (KB2805221)
Update for Microsoft .NET Framework 4.5 (KB2805226)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2768023) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817642) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Ventrilo Client for Windows x64
VGA USB Camera
Vtune 7.11
Win7codecs
WinRAR 4.20 (64-bit)
World of Warcraft
x64 Components v4.0.6
.
==== Event Viewer Messages From Past Week ========
.
8/31/2013 9:39:13 AM, Error: Service Control Manager [7000]  - The atksgt service failed to start due to the following error:  This driver has been blocked from loading
8/31/2013 9:39:13 AM, Error: Application Popup [875]  - Driver atksgt.sys has been blocked from loading.
8/31/2013 9:38:56 AM, Error: volmgr [46]  - Crash dump initialization failed!
8/31/2013 9:37:05 AM, Error: Service Control Manager [7000]  - The SASDIFSV service failed to start due to the following error:  Cannot create a file when that file already exists.
.
==== End Of File ===========================

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DDS file:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16660  BrowserJavaVersion: 10.25.2
Run by Donovan at 14:01:14 on 2013-08-31
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.8158.6029 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
D:\Program Files\Avast!\AvastSvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
D:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\taskeng.exe
D:\Program Files\EVGA Precision X\EVGAPrecision.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
D:\Program Files\Avast!\AvastUI.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
E:\Games\SOE\Everquest II\LaunchPad.exe
E:\Games\SOE\Everquest II\LaunchPad.libs\AwesomiumProcess.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - D:\Program Files\Avast!\aswWebRepIE.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - D:\Program Files\Avast!\aswWebRepIE.dll
uRun: [sUPERAntiSpyware] D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [avast] "D:\Program Files\Avast!\avastUI.exe" /nogui
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: StartMenuLogoff = dword:1
uPolicies-System: HideFastUserSwitching = dword:1
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-Explorer: NoWelcomeScreen = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:0
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 207.69.188.186 207.69.188.187
TCP: Interfaces\{CCAF0C0C-0F14-4655-B5FF-E3B43475B601} : DHCPNameServer = 207.69.188.186 207.69.188.187
TCP: Interfaces\{CCAF0C0C-0F14-4655-B5FF-E3B43475B601}\D49502E4544575F425B4 : DHCPNameServer = 207.69.188.186 207.69.188.187
TCP: Interfaces\{FEC30560-EB99-4345-AA1D-75F77B9E1BA7} : DHCPNameServer = 207.69.188.186 207.69.188.187
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.62\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - D:\Program Files\Avast!\aswWebRepIE64.dll
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - D:\Program Files\Avast!\aswWebRepIE64.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;C:\Windows\System32\drivers\aswRvrt.sys [2013-3-17 65336]
R0 aswVmm;aswVmm;C:\Windows\System32\drivers\aswVmm.sys [2013-3-17 189936]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-3-17 1030952]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2013-3-17 378944]
R1 SASDIFSV;SASDIFSV;D:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;D:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;D:\Program Files\SUPERAntiSpyware\SASCore64.exe [2013-5-23 143120]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2013-3-17 33400]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-3-17 80816]
R2 avast! Antivirus;avast! Antivirus;D:\Program Files\Avast!\AvastSvc.exe [2013-5-14 46808]
R3 netr7364;RT73 USB Extensible Wireless LAN Card Driver;C:\Windows\System32\drivers\netr7364.sys [2011-10-5 729152]
R3 RTCore64;RTCore64;D:\Program Files\EVGA Precision X\RTCore64.sys [2013-7-17 15176]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
S3 ICCS;Intel® Integrated Clock Controller Service - Intel® ICCS;C:\Program Files (x86)\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe [2013-3-17 160256]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-3-16 19456]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-3-16 57856]
S3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;D:\Program Files\TuneUp Utilities 2013\TuneUpUtilitiesDriver64.sys [2012-11-16 11880]
S3 WinRing0_1_2_0;WinRing0_1_2_0;D:\Program Files\Game Booster 3\Driver\WinRing0x64.sys [2013-7-5 14544]
S4 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2012-7-9 104912]
S4 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2012-7-8 123856]
S4 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2012-7-13 769432]
S4 PuranDefrag;PuranDefrag;C:\Windows\System32\PuranDefragS.exe [2013-8-31 292736]
S4 TuneUp.UtilitiesSvc;TuneUp Utilities Service;D:\Program Files\TuneUp Utilities 2013\TuneUpUtilitiesService64.exe [2013-1-31 2402080]
.
=============== Created Last 30 ================
.
2013-08-31 17:43:26 292736 ----a-w- C:\Windows\System32\PuranDefragS.exe
2013-08-31 17:43:26 287616 ----a-w- C:\Windows\System32\PuranDC.exe
2013-08-31 17:43:26 256896 ----a-w- C:\Windows\System32\PuranDefrag.dll
2013-08-31 17:43:26 1367424 ----a-w- C:\Windows\System32\PuranFD.exe
2013-08-31 17:43:26 132480 ----a-w- C:\Windows\System32\PuranDefragBT.exe
2013-08-31 13:37:05 -------- d-----w- C:\Users\Donovan\AppData\Roaming\SUPERAntiSpyware.com
2013-08-31 13:36:52 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2013-08-30 14:42:05 1354240 ----a-w- C:\Windows\System32\CNC280C.dll
2013-08-30 14:42:05 112128 ----a-w- C:\Windows\System32\CNC280I.dll
2013-08-30 14:42:05 106496 ----a-w- C:\Windows\SysWow64\CNC280U.dll
2013-08-30 14:42:00 385024 ----a-w- C:\Windows\System32\CNMLMAA.DLL
2013-08-23 14:38:51 3913664 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-08-18 19:56:16 -------- d-----w- C:\Users\Donovan\AppData\Local\dof
2013-08-18 15:38:20 -------- d-----w- C:\Windows\System32\oodag
2013-08-18 15:30:18 -------- d-----w- C:\Users\Donovan\AppData\Local\O&O
2013-08-18 15:29:29 -------- d-----w- C:\ProgramData\OO Software
2013-08-15 18:54:50 -------- d-----w- C:\ProgramData\Wowhead
2013-08-14 22:23:13 1472512 ----a-w- C:\Windows\System32\crypt32.dll
2013-08-14 22:23:12 224256 ----a-w- C:\Windows\System32\wintrust.dll
2013-08-14 22:23:12 175104 ----a-w- C:\Windows\SysWow64\wintrust.dll
2013-08-14 22:23:12 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2013-08-14 22:23:12 1166848 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-08-14 22:23:11 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-08-14 22:23:11 139776 ----a-w- C:\Windows\System32\cryptnet.dll
2013-08-14 22:23:11 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2013-08-14 22:23:03 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2013-08-14 22:23:03 2048 ----a-w- C:\Windows\System32\tzres.dll
2013-08-10 21:21:25 -------- d-----w- C:\Users\Donovan\AppData\Local\LaunchpadEnhanced
2013-08-10 21:18:48 -------- d-----w- C:\Users\Donovan\AppData\Roaming\LPECommon
2013-08-10 21:06:12 -------- d-----w- C:\Program Files (x86)\Sony
2013-08-07 20:37:45 -------- d-----w- C:\Users\Donovan\AppData\Roaming\Rift
2013-08-07 18:02:52 -------- d-----w- C:\ProgramData\GameStop
2013-08-07 17:47:56 -------- d-----w- C:\Windows\System32\MRT
2013-08-06 21:33:54 139264 ----a-r- C:\Users\Donovan\AppData\Roaming\Microsoft\Installer\{84AEB93A-ECBB-4568-8F59-D4516EF59079}\ARPPRODUCTICON.exe
2013-08-06 21:33:54 139264 ----a-r- C:\Users\Donovan\AppData\Roaming\Microsoft\Installer\{84AEB93A-ECBB-4568-8F59-D4516EF59079}\_A37C25B6EC60445BAB171952B33F782B.exe
2013-08-06 21:33:54 139264 ----a-r- C:\Users\Donovan\AppData\Roaming\Microsoft\Installer\{84AEB93A-ECBB-4568-8F59-D4516EF59079}\_543E32AB1B014900A0025A391FDE6DAA.exe
2013-08-06 21:33:35 -------- d-----w- C:\Users\Donovan\AppData\Local\Downloaded Installations
2013-08-02 13:54:00 15648 ----a-w- C:\Windows\SysWow64\drivers\TBPanelx64.sys
.
==================== Find3M  ====================
.
2013-07-26 05:13:37 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-07-26 05:12:08 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-07-26 05:12:04 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-07-26 05:12:03 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-07-26 03:35:08 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-07-26 03:13:24 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-07-26 03:12:04 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-07-26 03:12:00 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-07-26 03:12:00 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-07-26 02:49:14 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-07-26 02:39:38 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-07-26 01:59:38 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-07-25 09:25:54 1888768 ----a-w- C:\Windows\System32\WMVDECOD.DLL
2013-07-25 08:57:27 1620992 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
2013-07-13 21:00:14 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-07-13 21:00:14 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-07-09 06:03:30 5550528 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-07-09 05:54:22 1732032 ----a-w- C:\Windows\System32\ntdll.dll
2013-07-09 05:53:12 243712 ----a-w- C:\Windows\System32\wow64.dll
2013-07-09 05:51:16 1217024 ----a-w- C:\Windows\System32\rpcrt4.dll
2013-07-09 05:03:34 3968960 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-07-09 04:53:47 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-07-09 04:52:33 663552 ----a-w- C:\Windows\SysWow64\rpcrt4.dll
2013-07-09 04:52:33 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-07-09 04:45:07 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-07-09 02:49:42 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-07-09 02:49:41 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-07-09 02:49:39 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-07-09 02:49:38 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-07-06 06:03:53 1910208 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-06-27 21:15:57 189936 ----a-w- C:\Windows\System32\drivers\aswVmm.sys
2013-06-27 21:15:57 1030952 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2013-06-27 16:06:45 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-06-27 16:06:44 867240 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2013-06-27 16:06:44 789416 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-06-21 10:23:16 6496544 ----a-w- C:\Windows\System32\nvcpl.dll
2013-06-21 10:23:16 3514656 ----a-w- C:\Windows\System32\nvsvc64.dll
2013-06-21 10:23:11 884512 ----a-w- C:\Windows\System32\nvvsvc.exe
2013-06-21 10:23:10 63776 ----a-w- C:\Windows\System32\nvshext.dll
2013-06-21 10:23:10 237856 ----a-w- C:\Windows\System32\nvmctray.dll
2013-06-20 04:17:49 3253909 ----a-w- C:\Windows\System32\nvcoproc.bin
2013-06-15 04:32:16 39936 ----a-w- C:\Windows\System32\drivers\tssecsrv.sys
2013-06-05 03:34:27 3153920 ----a-w- C:\Windows\System32\win32k.sys
2013-06-04 06:00:13 624128 ----a-w- C:\Windows\System32\qedit.dll
2013-06-04 04:53:07 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
.
============= FINISH: 14:01:31.49 ===============

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The only things I can tell which may affect the smooth running of a scanner are TuneUp Utilities 2013,
TuneUp Utilities Language Pack (en-US)

 

Neither of these are needed and are more scareware than anything else.

 

Puran Defrag 7.6

 

This is not needed in Win 7 due to the automated defrag built in to the OS.

 

Both TuneUp and Puran will probably be running on a schedule, this may be causing interference/conflicts with the scanner.

 

If you would like to remove those programs (as they really are not needed) then you should use Revo uninstaller in Advanced mode (free edition toward the bottom of page).

Install using Custom option and uncheck any additional items that you don't want (i.e. Google Chrome/Toolbars etc).

Remove all reg entries/files it finds for those programs (there will be a lot).

 

If either program asks to restart during the uninstall process, select No.

 

Then uninstall SAS using this uninstaller (this is SAS own uninstaller).

 

Then run CCleaner.

 

Restart computer.

 

Re-install SAS and run to see if the conflict is resolved.

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The only things I can tell which may affect the smooth running of a scanner are TuneUp Utilities 2013,

TuneUp Utilities Language Pack (en-US)

 

Neither of these are needed and are more scareware than anything else.

 

Puran Defrag 7.6

 

This is not needed in Win 7 due to the automated defrag built in to the OS.

 

Both TuneUp and Puran will probably be running on a schedule, this may be causing interference/conflicts with the scanner.

 

If you would like to remove those programs (as they really are not needed) then you should use Revo uninstaller in Advanced mode (free edition toward the bottom of page).

Install using Custom option and uncheck any additional items that you don't want (i.e. Google Chrome/Toolbars etc).

Remove all reg entries/files it finds for those programs (there will be a lot).

 

If either program asks to restart during the uninstall process, select No.

 

Then uninstall SAS using this uninstaller (this is SAS own uninstaller).

 

Then run CCleaner.

 

Restart computer.

 

Re-install SAS and run to see if the conflict is resolved.

 

 

Thank you for your replies, but I can tell you that Tune-up utilities is only running when I allow it to, otherwise it's service is turned off in the services list.

 

I still prefer to use a 3rd party defragger in order to defrag my drives. Puran does not run at a scheduled time. It runs only when I ask it to via it's control panel. Puran Defrag is also disabled in my services list.

 

Any other ideas?

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Did as you asked with uninstalling SAS using the uninstaller and it did it again.

 

I just ran DDS and nothing has changed as far as anymore errors. The last one is the same one from this morning.

 

8/31/2013 9:37:05 AM, Error: Service Control Manager [7000]  - The SASDIFSV service failed to start due to the following error:  Cannot create a file when that file already exists.

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Can you navigate to the Superantispyware folder in your local drive should be somewhere like c:\ProgramFiles\Superantispyware\sasdifsv.sys ?

 

If you can find it, right click it and try to open it with Notepad (it won't make much sense we are just seeing if it will open).

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Can you navigate to the Superantispyware folder in your local drive should be somewhere like c:\ProgramFiles\Superantispyware\sasdifsv.sys ?

 

If you can find it, right click it and try to open it with Notepad (it won't make much sense we are just seeing if it will open).

 

I was able to open it using notepad, although right clicking it did not work, I had to open notepad and browse to it in order to open it.

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At least we know it opens which is good.

 

Unfortunately I don't have any more suggestions for you other than to create a support ticket and explain the nature of your problem to customer service, please bare with it though as they are busy and may not work weekends (I don't know this for sure).

 

https://www.superantispyware.com/precreateticket.html

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At least we know it opens which is good.

 

Unfortunately I don't have any more suggestions for you other than to create a support ticket and explain the nature of your problem to customer service, please bare with it though as they are busy and may not work weekends (I don't know this for sure).

 

https://www.superantispyware.com/precreateticket.html

 

Thank you very much for your help.

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