airene Posted May 26, 2013 On May 24th I downloaded cyberlink13 trial. I went on internet explorer a while later and I no longer had access, instead sweetpacks.com came up. I deleted it from the program files, including 2 other unwanted files that accompanied sweetpacks.com. Unfortunately the hijacker was still in place. Neither Norton or antispyware listed it as a threat . there are on-line programs that offer to get rid of sweetpacks but I feel that antispyware and Norton should have detected this virus and eliminated it. Any suggestions of how to get rid of sweetpacks. thank you so much, airene(new member) Share this post Link to post Share on other sites
GuiltySpark Posted May 26, 2013 sweetpacks is not a virus, although it is a nuisance. If it has been removed via the normal CP function then you may have to check your IE add-ons and search engines to remove the remnants. Share this post Link to post Share on other sites
elspeth Posted May 27, 2013 Hello airene. If you have removed sweetpacks.com as you say, open up Control Panel > General and check under 'Homepage' if sweetpacks.com has hijacked your home page, if so delete it and change it to what you desire or ''Use Default'.......... you may have to do this for all your browsers so check. Then run a Windows Search using the term 'sweetpacks.com' to see if any remnants remain. Share this post Link to post Share on other sites