Program Stops Working After Updating

[fliteking]

I have the professional version and am a lifetime member.

 

Running Windows 7, Comodo antivirus, superantispyware, cobian backup, poptray, and evernote in the tray. I have no other start up items.

 

Superantispyware updates fine when I boot but then stops working, and I cannot R click on the Icon, I get no response.

 

If I use the Alternative start, then everything is fine until the next sesison or next update.

 

I have 2 licenses and this does not occur on my other PC, whcih has an identical start up routine and is also running Windows 7.

 

Any help would be appreciated.

 

flitekling

[SAS Customer Service]

Try doing a complete uninstall/reinstall.

 

Uninstall with these directions (make sure you know your reg. code if you are using the pro version)
https://www.superantispyware.com/supportfaqdisplay.html?faq=47

Restart your computer, then reinstall:
https://www.superantispyware.com/download.html
 

If you continue to have an issue, create a support ticket at www.superantispyware.com/csr

 

[fliteking]

After re-installation and reboot it worked. 

[wheeler81]

Had a similar problem. this seems to have worked for me. I am just running it.  time will tell. My hopes are high. I was on the verge of looking for a more reliable program. I have had this problem for years, ever since I bought it.