BlueSky Posted February 18, 2013 been a couple weeks since this happened everytime I try to update it will download the updates to 100% then I get an update definitions error and failed to load rules set? Share this post Link to post Share on other sites
GuiltySpark Posted February 18, 2013 Hi BlueSky , Please can you state what Program version you have and what your current Definitions version is. Also, what is your OS ? Thanks. Share this post Link to post Share on other sites
BlueSky Posted February 18, 2013 windows xp home sp3. It says program version 5.6.1014 and database version 9999 tried reinstalling yesterday to see if that would fix it, but to no avail. Share this post Link to post Share on other sites
GuiltySpark Posted February 18, 2013 If it is the Free version then try using this tool : https://www.superantispyware.com/supportfaqdisplay.html?faq=47 select the appropriate one and then restart the computer. Download SAS again and try to update. Share this post Link to post Share on other sites
BlueSky Posted February 18, 2013 that worked thanks. Share this post Link to post Share on other sites
GuiltySpark Posted February 18, 2013 That's good to know Share this post Link to post Share on other sites
