karrygun Posted February 4, 2013 how i can scan without false positive? eneble rescue scan , scan with hight euristic? i not want euristic scan. without this scan, i can be sure ? Share this post Link to post Share on other sites
SAS Customer Service Posted February 4, 2013 There is not a way to disable heuristic scanning. Share this post Link to post Share on other sites
karrygun Posted February 4, 2013 but how i can be sure for delete the infections? Share this post Link to post Share on other sites
SAS Customer Service Posted February 4, 2013 Any items detected by SUPERAntiSpyware are determined to be threats, however false positives do occur as with all anti-malware and anti-virus programs. There is no way to be "sure," if something is detected that looks like a good file, you can use the built-in false positive reporter. The Quarantine feature is meant to allow the user to restore a file if it has been detected incorrectly. Share this post Link to post Share on other sites
karrygun Posted February 4, 2013 understand i can anyway lower of risk false positive? how i can it? Share this post Link to post Share on other sites
GuiltySpark Posted February 5, 2013 i can anyway lower of risk false positive? Simply by using the built in FP option, this will allow the Malware team to analyze and prepare the next set of definitions to allow it/them. Or you can add those files to the Allowed/Trusted items list. Share this post Link to post Share on other sites
