free2times Posted February 3, 2013 How to take away from the computer the "Adware-Zugo" which is a False Positive? Share this post Link to post Share on other sites
GuiltySpark Posted February 3, 2013 Hi free2times, Adware-Zugo is not a FP and should be removed before serious harm is done to your machine. Share this post Link to post Share on other sites
free2times Posted February 3, 2013 When using right click, it shows "False Positive". After scanning the computer, it is coming back again and again. Impossible to take it away. I transmitted all details about it to the SAS's staff. The automated message asked to give 24 to 48 hours to the staff for me to get the answer, today 02/03/2013, a week after, no one of the staff came back to me. Now, on the computer is showing "False Positive" and now you are telling me is not a "False Positive". What to beleive? I want to see it desappear from my computer> Share this post Link to post Share on other sites
GuiltySpark Posted February 3, 2013 Does it show up as a Toolbar ? If so, which browser is it running in ? Share this post Link to post Share on other sites
LxCi Posted February 3, 2013 Free2Times, In another area on here there was a response that some items are difficult to remove and you should use the F8 key when booting and go into the "Safe Mode" where you then may run Superantispyware and it will remove those more difficult items. My experience with items that are difficult to remove just check in the Start/Program Files/ then look for your problem software and often there is an Uninstall feature placed there when it was installed. May or may not be one but worth a try. Share this post Link to post Share on other sites
