ronaldalau Posted October 25, 2012 I installed SAS and ran a full scan. It found a bunch of adware cookies, and one trojan. After hitting the 'Fix' button, I rebooted as instructed. But now Windows XP hangs on the startup screen (splash screen). I can boot into safe mode. What do I do now? R. Share this post Link to post Share on other sites
SAS Customer Service Posted October 25, 2012 Please post your scan log where the item was removed, you can access it by opening SUPERAntiSpyware in safe mode and clicking View Scan Logs. Share this post Link to post Share on other sites
ronaldalau Posted October 26, 2012 here are the non-adware cookies: ======================== SUPERAntiSpyware Scan Log https://www.superantispyware.com Generated 10/23/2012 at 10:11 PM Application Version : 5.6.1012 Core Rules Database Version : 9462 Trace Rules Database Version: 7274 Scan type : Complete Scan Total Scan Time : 02:17:13 Operating System Information Windows XP Professional 32-bit, Service Pack 3 (Build 5.01.2600) Administrator Memory items scanned : 630 Memory threats detected : 0 Registry items scanned : 40878 Registry threats detected : 1 File items scanned : 242465 File threats detected : 1448 PUP.MyWebSearch HKU\S-1-5-21-583907252-2147072123-725345543-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} PUP.CNETInstaller D:\MOM\DOWNLOADS\CNET2_IMAGERESIZERPOWERTOYSETUP_EXE.EXE Adware.InstallCore D:\MOM\DOWNLOADS\DOWNLOADMANAGERSETUP (1).EXE D:\MOM\DOWNLOADS\DOWNLOADMANAGERSETUP.EXE Adware.InstallQ D:\MOM\DOWNLOADS\PLAYALOTGAMES_1347.EXE PUP.MyWebSearch-Installer C:\DOCUMENTS AND SETTINGS\MOM\DESKTOP\IWONSETUP2.3.50.41.ZLFOX000.EXE Trojan.Agent/Gen-TryMedia C:\DOCUMENTS AND SETTINGS\MOM\DESKTOP\PSAMNONEED-DM.EXE Share this post Link to post Share on other sites
GuiltySpark Posted October 26, 2012 Run the scan again in Safe mode. Share this post Link to post Share on other sites
SAS Customer Service Posted October 26, 2012 The removal of those items shouldn't cause any issues, you may wish to try doing a system restore to an earlier date. Share this post Link to post Share on other sites
ronaldalau Posted October 26, 2012 rescaned in safe mode (log below). Fixed items and rebooted. Still hangs on XP splash screen, can still boot into safe mode. SUPERAntiSpyware Scan Log https://www.superantispyware.com Generated 10/26/2012 at 06:18 PM Application Version : 5.6.1012 Core Rules Database Version : 9467 Trace Rules Database Version: 7279 Scan type : Complete Scan Total Scan Time : 01:30:13 Operating System Information Windows XP Professional 32-bit, Service Pack 3 (Build 5.01.2600) Administrator Memory items scanned : 278 Memory threats detected : 0 Registry items scanned : 36897 Registry threats detected : 0 File items scanned : 214153 File threats detected : 1 PUP.MyWebSearch-Installer C:\SYSTEM VOLUME INFORMATION\_RESTORE{FF5F0801-8FE2-4986-BD38-FF9D3900003E}\RP1961\A0716950.EXE Share this post Link to post Share on other sites
