adso Posted August 31, 2012 Yesterday I opened SAS on two computers at two different locations (one runs XP, the other Windows 7, both 32 bit). An application update was downloaded and installed on both. I then clicked 'check for updates'. The definition update dialogue box then hung for about five minutes before failing. I tried the definition update again this morning with the same result. Share this post Link to post Share on other sites
SAS Customer Service Posted August 31, 2012 Try a complete uninstall and reinstall. Uninstall: https://www.superantispyware.com/supportfaqdisplay.html?faq=47 Reinstall: https://www.superantispyware.com/download.html Share this post Link to post Share on other sites