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Scanning ALWAYS Fails!

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SAS Pro always diplays an error when I try to scan my PC.

It's been like this for months and I've not suucessfully completed a scan. This is the sort of error I get:

SASError-1.jpg

I've followed all instructions to change scanning options, I've uninstalled and re-installed, but getting nowhere!

Would appreciate any assistance to sort this out.

Cheers

John

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Opened a ticket and followed instructions. Managed to complete a scan today :) Watch this space :)

Not sure whether this is part of the problem but, having completed a scan, removing problems (just cookies) and re-booting as suggested, SAS started an update. No problem with that but quite often and update will start and never end!

It just gets stuck forever on the core definitions

SAS2.jpg

The only solution is Ctrl+Alt+Del & Task Manager - Stop SAS Update

SAS3.jpg

SAS4.jpg

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