noknojon Posted May 28, 2012 Not very hard to identify, as it has my avatar beside it 0 replies 2,438 views The above Copy / Paste was at the time of this post, so I take it as reasonably current and you have limited members - Has there been a problem with the item I posted in False Positives ? ? After 2,438 views, I thought you may have responded to the post, or are you still thinking about it ! ! One would think that at least ? 50 or 100 of the views were by SAS people, but do they have a problem ......... Has any decision been made ? ? Share this post Link to post Share on other sites
SAS Customer Service Posted May 28, 2012 Have you submitted a false positive report? https://forums.superantispyware.com/index.php?/topic/6825-how-to-submit-false-positives/ Share this post Link to post Share on other sites
noknojon Posted May 29, 2012 click the "Report False Positive" button on the right. Note that this item did not show on the report' date=' and I have been back to the scan logs where there is also no such item - I posted that I was unable to report it [b']any other way[/b], including a scan log and a print screen upload ! ! So a Copy / Paste of the item was all that I could add to the post - If there is another way, please advise me, as the item is still in a scan log (as of now) - Thank You - Share this post Link to post Share on other sites
noknojon Posted May 29, 2012 https://forums.superantispyware.com/index.php?/topic/6913-new-false-pos-after-update/page__view__findpost__p__27236 Any ideas yet on what you want ? ? This forum is slowing down a bit more than it ever has - Only a few posts and yet, several days for a reply ? Share this post Link to post Share on other sites
SAS Customer Service Posted May 29, 2012 Any items detected by SUPERAntiSpyware will show up on the summary screen after a scan. From there, you will select the individual detection and click the Report False Positive button on the right. This gives our definitions team the information they need to correct a false positive. If you moved those items to quarantine, please restore them and then run a scan and follow the above directions. If the items are no longer detected, it is likely the false positive has already been corrected. Share this post Link to post Share on other sites