Jump to content
Sign in to follow this  
Buddahfan

SAS Customer Support

Recommended Posts

I have SAS Pro along with IObit ASC Pro and IObit IMF Pro

I have had occasion to use both SAS support and IMF Support.

SAS has a nice cute GUI for following the discussion on a customer support ticket.

IObit support is strictly by email with no customer support ticket

Having worked with SAS and IMF Customer support a couple of times here are is curent ranking with 10 being most helpful and most friendly and 1 being not helpful and not friendly.

IObit Support - 9

SAS Support - 1

Make of it what you will. I use SAS Pro and to tell the truth would replace it with Malwarebytes if I wanted to spend the $65 for to purchase three Malwarebytes Pro licenses. However, since my three computers have been malware free except for a some adware since I started using W8-CP along with avast! AIS 7, IMF Pro 1.3 (now 1.4) and SAS Pro I don't feel like spending the money. However, if I had to do it all over again I would have pruchased three Malwarebytes Pro licenses rather than SAS Pro licenses simply because of how lousy and unfriendly SAS support is.

Feel free to remove this. I have had my say and you read it. That is all I wanted to do with this.

Not checked for typos

cheers

Share this post


Link to post
Share on other sites

Upon investigating it looks like your ticket was regarding an issue with Windows 8 Consumer Preview and the right-click context menu. As stated, Windows 8 has not been released yet and has not been fully tested, and as such some functions of SUPERAntiSpyware may not work properly. When you first created a ticket about this issue, it was forwarded to a developer to make them aware of the issue, which is the extent of what can be done support-side.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×