Can't find the superantispyware.exe file to start the program

[ron88]

Trying to install and run the free version on a win xp service pack 3 machine.

I download the file superantispyware.exe to my doc dir and install it

After I install it and try to start the program I get an error that the shortcut can't find the file superantispyware.exe file. I look in the

superantispyware folder in the programs directory and the superantispyware.exe file isn't there.

isn't that unusual that the installation file and exe to start the program have the same name?

Then I tried downloading the alternative installation file, sas,.exe and install it.

After I install it and try to start the program I have the exact same problem.

I get an error that the shortcut can't find the file superantispyware.exe file. I look in the

superantispyware folder and the superantispyware.exe file isn't there.

Any suggestions?

Thanks, Ron

[SAS Customer Service]

Do a complete uninstall:

https://www.superantispyware.com/supportfaqdisplay.html?faq=47

Restart your computer and reinstall:

http://cdn.superantispyware.com/SUPERAntiSpyware.exe

[ron88]

I followed your instructions but the same thing happened.

After I installed it, I tried to start it the shortcut couldn't find the superantispyware.exe and I looked and it's not in the superantispyware folder but all the other files seem to be.

Do a complete uninstall:

http://www.superanti...lay.html?faq=47

Restart your computer and reinstall:

http://cdn.superanti...AntiSpyware.exe

[SAS Customer Service]

Try installing this version: https://www.superantispyware.com/portablescannerhome.html

[aledopcworks]

Or use the Alternate start if you have it...thats worked for me