Somethngcreative Report post Posted April 2, 2012 Hi, Can you please tell me what Trojan.agent/gen-decay is? I found it while I ran superantispyware on safe mode under c:\Program Files (x86)Adobe\Reader 10.0\Reader\Reader_SL.exe. I'm worried cause this is the first virus that got through my security set up . Thanks! Share this post Link to post Share on other sites
mgrey Report post Posted April 2, 2012 With the new update, I received this as well. I am assuming it is a false positive, but I will keep it in quarantine until there is some sort of official response. Share this post Link to post Share on other sites
kd5 Report post Posted April 2, 2012 I've just submitted this as a FP via the SUPERAntiSpyware application. Newly installed XP + Adobe Reader , plus 3 different computers that I know are clean suggests this is a FP. -kd5- Share this post Link to post Share on other sites
SAS Customer Service Report post Posted April 2, 2012 FP, will be fixed with the next definitions release. Share this post Link to post Share on other sites
CodeVisio Report post Posted June 16, 2012 Hi, I'm getting this issue today, as the first time, and I've always kept SuperAntispyware updated. I usually do a scan every day. Is it a false positive? or not? Thanks Share this post Link to post Share on other sites
robinb9 Report post Posted June 16, 2012 i just saw this on 6 computers, i says this on all 6 logs, each computer are totally different running the pro version and none of them are related Trojan.Agent/Gen-Decay C:\WINDOWS\INSTALLER\$PATCHCACHE$\MANAGED\68AB67CA7DA73301B744AA0100000010\10.1.0\READER_SL.EXE please fix this robin Share this post Link to post Share on other sites
eagleeye Report post Posted June 17, 2012 Good evening everyone, Like the last couple of posters, I ended up with a Trojan Agent/Gen-Decay warning during a Quick SAS scan earlier today. Prior to the SAS scan, it opened a dialog box telling me I had not updated in two days...which I knew to be inaccurate as i update EVERY, SINGLE, DAY, as well as, run at least ONE or more quick scans as well!. I've left the items in Quarantine for now, since back in April...SAS picked up a Sirefef Trojan infection and after it was supposedly removed & my computer rebooted...I discovered I no longer had ANY Internet connection at all! The "removal" process managed to delete the Windows ipsec.sys driver file ...hence the reason for no Internet connectivity. Ended up having to expend $123.00 at a computer repair shop just to get my machine back up and running! This "running into trojans issue" with SAS is fast becoming VERY disquieting! * ALSO...PLEASE fix your upload server! I tried to upload a .jpeg file containing a screenshot of the SAS trojan warnings, but despite the fact my file is less than 100k (well under the stated 500k maximum allowed here)...your server kept saying, "Error: The server returned an error during upload". I really DON'T need any further frustrating issues with SAS today! Thank you for your time and review of these issues. Share this post Link to post Share on other sites
wolfie138 Report post Posted June 17, 2012 got this this AM too. i've reported it before, it's quite annoying to keep getting FPs on known items. don't think Reader has updated so i can't think of any reason why it would suddenly trigger again. Share this post Link to post Share on other sites
glennnall Report post Posted June 17, 2012 well, this is my first use of SAS, i "read" that it was highly rated, but apparently this, TOO, is a False Positive. doesn't seem that this issue was fixed with the latest definitions unless SAS hasn't released any since Posted 02 April 2012 - 03:20 PM, which would ALSO be a GREAT reason to uninstall this garbage. which is what i'm going to do next. ta ta. , Share this post Link to post Share on other sites
robinb9 Report post Posted June 18, 2012 it is still not fixed even after the update this morning, I just logged onto another client computer who just turned on their computer this morning, DID THE UPDATE DEFINITIONS THIS MORNING after not having this laptop on for 3 days and they are getting the same popup from superantispyware WHEN ARE YOU FIXING THIS!!!!! Share this post Link to post Share on other sites
robinb9 Report post Posted June 18, 2012 here is another thing- Avast just tagged Superantispyware as a trojan, on another client's computer take a look here http://imgur.com/Nze11 Share this post Link to post Share on other sites
SAS Customer Service Report post Posted June 18, 2012 The Adobe detection has been fixed. Share this post Link to post Share on other sites
SAS Customer Service Report post Posted June 18, 2012 here is another thing- Avast just tagged Superantispyware as a trojan, on another client's computer take a look here http://imgur.com/Nze11 That's a memory dump file, a FP on their end. Share this post Link to post Share on other sites
robinb9 Report post Posted June 18, 2012 i sent a report to Avast telling them it was a FP, funny how it happend the same time as your fp Can you please give me the definition number it was fixed on, was it core 8756? if not which is it? thanks robin Share this post Link to post Share on other sites
robinb9 Report post Posted June 19, 2012 i just downloaded and installed SP from your website for a client and it says it is version 5.1.1002. On my computers and on my clients it is version 5.0.1150, all of them are up to date. Why is the website a newer version? and when will we see this version in the updater? thanks robin Share this post Link to post Share on other sites
SAS Customer Service Report post Posted June 19, 2012 It will update when that version gets released to the update system, as usual the new version is first released for new downloads and then released to the update system at a later time. Share this post Link to post Share on other sites
