justjan808 Posted March 24, 2012 Hi - Immediately after installing SAS I was unable to send emails from Outlook 2010. Your message did not reach some or all of the intended recipients. Subject: test 2 Sent: 3/24/2012 9:59 AM The following recipient(s) cannot be reached: <xxx@xxx.com> (xxx@xxx.com) on 3/24/2012 9:59 AM 554 5.7.1 <END-OF-MESSAGE>: End-of-data rejected: user not permitted to relay (I changed the email address in this post).. I did a scan and rebooted but am still having the same problem. TIA! Jan Share this post Link to post Share on other sites
SAS Customer Service Posted March 25, 2012 Try exiting SUPERAntiSpyware completely by right-clicking the yellow bug icon and clicking Exit, then see if the issue persists. Share this post Link to post Share on other sites
justjan808 Posted March 25, 2012 Hi - I don't see the bug when I bring up SAS.. i just get the screen that shows the picture of the spy crossed out, "Scan Your Computer" option, SuperAntispyware Professional subscription info, Program Version, Database Version, Database Status, Manage Quarantine, View Scan Logs, Repairs and Help options/info. Is there another screen I can bring up to exit out of the program? Thanks! Jan Share this post Link to post Share on other sites
SAS Customer Service Posted March 25, 2012 In the system tray by the clock in the bottom right corner there will be a yellow bug icon unless you have disabled it, right click that and click Exit. if you have disabled it, open SUPERAntiSpyware, click Preferences, and check the option that says "Show SUPERAntiSpyware icon in system tray." Share this post Link to post Share on other sites