ION 8 Report post Posted February 15, 2012 I dont understand how my program is being flagged as [Trojan.Agent/Gen-Cryptor[Egun]] If needed I will be willing to submit all my VB6 Code and the original EXE https://www.virustotal.com/file/a0bcc7a7dcbafed22e614964c2cec4f856ea188f0a00377c0b9e73e6bf6d84f9/analysis/1329335924/ Here are the Virus Total.com Reports! Please tell me what I can do to remove this flag its making me look bad as a developer ION 8\'s Voice Activated - PT v10.1+ R2.zip My Program is attached, its written in VB6. Please re-analize my program and or tell me what has triggered this problem Share this post Link to post Share on other sites
ION 8 Report post Posted March 2, 2012 Alright, its been about a month now... Who do I contact in your company to get this flag removed or atleast get a reply? You're looking pretty bad when you can't even post replies on your own forums! Maybe you should look into oursourcing a few english speaking people to read this post! If you notice only your software has flagged my program, and you seemly have a crap responce team. Great work on loosing customers and poor customer support! Share this post Link to post Share on other sites
JohnyderDepp Report post Posted March 17, 2012 I'm grateful for your second posting, as I can now rest my expectation of ever getting a reply on my thread. Share this post Link to post Share on other sites
GuiltySpark Report post Posted March 17, 2012 ION 8 , You should probably post your scan log instead of your program, then I guess Customer Service can pass it on to the appropriate person. Share this post Link to post Share on other sites
ION 8 Report post Posted April 24, 2012 a scan log was posted above from VirusTotal.com it is in URL form so that it they can re-analize the file at any time the exe file is also attached with my offer to give my source to them to resolve this issue!!! Share this post Link to post Share on other sites
