knightroder Posted February 4, 2012 seems like the program is stuck downloading the same update? otherwise functions as it should? superantispyware keeps updating the same update? 4.43.100 version Share this post Link to post Share on other sites
SAS Customer Service Posted February 4, 2012 Uninstall with these directions: https://www.superantispyware.com/supportfaqdisplay.html?faq=47 Restart your computer, then reinstall: https://www.superantispyware.com/download.html Share this post Link to post Share on other sites
knightroder Posted February 5, 2012 ok, i reinstalled, now i have a newer version, totallaly lost, tried to update, first line authenticateing connection complete, 2nd get a checking for definitions error messege failed, also next line definitions update error failed. is this because there are updates avaliable? Share this post Link to post Share on other sites
SAS Customer Service Posted February 5, 2012 Restart your computer and try updating again. If you continue to have issues, create a support ticket at superantispyware.com/csr Share this post Link to post Share on other sites