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Hello,

Some time ago I reported that "Scan with SAS" no longer appeared in the right click option on "My Computer"

I had AVG AS installed at the time and it did show.

I now have AVG AS uninstalled but SAS does not appear in right click menu.

SAS is the only AS program I have installed.

Why is this?

Thanks

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In the main GUI>>>preferences>>>Scanning control do you have the bottom box checked ?

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Yes fatdcuk,

I do have that checked off.

"Display scan option in explorer context menu"

What I neglected to mention that with AVG AS installed SAS did not show in explorer (right clicking on My Computer) and only AVG showed.

I did not check to see if SAS was showing BEFORE installing AVG.

Should I uncheck "Display Scan Optiion" from the GUI, reboot,

Enable again and reboot again?

Could this possibly work?

I might just try this now!

Anyway, what ever you can suggest would be appreciated.

I have read many of your posts and I see you are quite knowledgable so thanks!

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I've just remembered SAS needs to running for the right click scanning to work also.

So if you are using the software as ondemand only then the rightclick file scan will not work unless SAS is running in the background.

Next up if niether of these are the root cause then the next step would be a uninstall to fresh install to see if the issue persists.

HTH:)

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Hi fatdcuk,

I'm running Pro with realtime running.

Looks like fresh install time.

I was hoping you wouldn't say that.

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Hi,

New here. My problem is the opposite. I use Zone Alarm SecuritySuite, and while I do have the right click for SAS, the right click to scan with ZA Antivirus is now greyed out.

Does anyone know how to get that right click scan back? This just happened when I installed SAS and SAB.

Thanks,

Steve

EDIT Please ignore this. Now I feel really stupid, ZA was scanning, and the minute it finished, the right click option was back.

Sorry!

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Hi,

I did a clean install (uninstall/install) and still the problem persists.

There was a time when SAS appeared in the explorer context menu along with "Scan" which is for McAfee VirusScan.

Again, the option is flagged in the "Scanning Control" options in the GUI.

Very strange.

Any suggestions?

Have a feeling that I'll just have to live with this, it seems to be my computer that is the somehow causing the problem.

Anywho, suggestions would be apppreciated. 8)

Thanks

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