How do I get help removing a tough trojan

[Guest]

Hi

Have a trojan that keeps comming back. Tried to log into you form that appears to discuss it but am being blocked because I am not a member of you Hunt Club.

In anyevent here is a recent log.

SUPERAntiSpyware Scan Log

https://www.superantispyware.com

Generated 06/10/2007 at 10:28 AM

Application Version : 3.8.1002

Core Rules Database Version : 3251

Trace Rules Database Version: 1261

Scan type : Custom Scan

Total Scan Time : 00:36:15

Memory items scanned : 632

Memory threats detected : 1

Registry items scanned : 5926

Registry threats detected : 4

File items scanned : 23421

File threats detected : 2

Trojan.Downloader-Gen/SK

C:\WINDOWS\SYSTEM32\EBZHZNMXSX.EXE

C:\WINDOWS\SYSTEM32\EBZHZNMXSX.EXE

[ebzhznmxsx] C:\WINDOWS\SYSTEM32\EBZHZNMXSX.EXE

HKLM\System\ControlSet001\Services\eheo2yiheeeaiyed

HKLM\System\ControlSet003\Services\eheo2yiheeeaiyed

HKLM\System\CurrentControlSet\Services\eheo2yiheeeaiyed

C:\DOCUMENTS AND SETTINGS\LOCALSERVICE\LOCAL SETTINGS\TEMPORARY INTERNET FILES\CONTENT.IE5\TLWGV43T\THREE[1].EXE

I can clean it (with several utilities but it keeps returning (with different file names) upon reboot. Yes, I do have systam restore disabled. Even have had some success by removing the pagefile.sys and hyberfile.sys.

[Pandato]

Did you reboot after scanning? May also want to scan in safe mode

[SUPERAntiSpy]

Please submit a support ticket here and we can assist you in running a diagnostic:

https://www.superantispyware.com/support.html

[Guest]

Thanks for your prompt reply.

Yes I have rebooted (multiple cycles) and done full proceedures in safe mode (multiple cycles)

[SUPERAntiSpy]

Thanks for your prompt reply.

Yes I have rebooted (multiple cycles) and done full proceedures in safe mode (multiple cycles)

Please submit a support ticket here and we can assist you in running a diagnostic:

https://www.superantispyware.com/support.html