jpinkerton Posted June 10, 2007 I haven't been able to find much about this infection, however I have had a lot of struggles getting it removed. Starting with not being able to launch MSCONFIG in normal mode, to not being able to download ANYTHING without killing explorer.exe. Not to mention the SAS install craps out unless I'm in Safe Mode, kill explorer.exe, and have used SafeMSI to enable installation in Safe Mode. Anyone run into this infection yet? SAS will detect it, but is unable to fully remove it. Thoughts? What can I do? Edit: Sory if I got this under the wrong category. Share this post Link to post Share on other sites
chiaz Posted June 10, 2007 You probably tried this, but if you haven't, go to Control Panel > Add/Remove Programs and uninstall if present: Ultimate Fixer Then restart the computer into safe mode and delete: C:\Program Files\Ultimate Fixer << This folder Run a scan with SAS in safe mode next. Tell us how it goes. Share this post Link to post Share on other sites
jpinkerton Posted June 11, 2007 Well from what we found today it looks like some sort of SmitFraud variant... Share this post Link to post Share on other sites
SUPERAntiSpy Posted June 11, 2007 Well from what we found today it looks like some sort of SmitFraud variant... Can you submit a support ticket here, and we can run a diagnostic: https://www.superantispyware.com/support.html Share this post Link to post Share on other sites
jpinkerton Posted June 11, 2007 Do you want the logs with the ticket? What all would you need? I've never opened a ticket here before. Share this post Link to post Share on other sites
SUPERAntiSpy Posted June 11, 2007 Do you want the logs with the ticket? What all would you need?I've never opened a ticket here before. Just submit a ticket, and our staff will guide you through. Share this post Link to post Share on other sites
jpinkerton Posted June 12, 2007 Thanks, submitted the case: CSR00006936. Share this post Link to post Share on other sites
