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ButchN

Real time not really

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I bought SUPERAntiSpyware Professional with LIFETIME updates.

I also use 2 other free anti spy programs (a good PC user will always 2-3 as no program "gets them all") but I specifically bought SUPERAntispyware for its real time protection since it was the only program boasting this feature, & this program also picked up more "threats" than other programs.

I also figured that it'd save me from manually scanning, but nope, after a few days I saw nothing blocked.

So I purposely went to a few questionable sites then looked for blocked items.

I saw nothing blocked or deleted so when I did a manual scan, 16 instances came up!

So what's up with "real time" protection?

Why did it not work?

Oh, sorry my 1st post is about the program not working like I think it should, unless I misunderstand real time & what it does & what it's supposed to do.

Thanks.

BTW, here's my log on what I just wrote:

SUPERAntiSpyware Scan Log

Generated 04/21/2007 at 11:31 PM

Application Version : 3.6.1000

Core Rules Database Version : 3222

Trace Rules Database Version: 1233

Scan type : Quick Scan

Total scan Time : 00:24:40

Memory items scanned : 481

Memory threats detected : 0

Registry items scanned : 879

Registry threats detected : 0

File items scanned : 46780

File threats detected : 16

Adware.Tracking Cookie

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@anat.tacoda[1].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@anad.tacoda[2].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@ads.adbrite[1].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@siemens.112.2o7[1].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@tacoda[1].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@adopt.specificclick[2].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@ads.pointroll[2].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@adbrite[2].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@nextag[2].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@msnportal.112.2o7[1].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@specificclick[1].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@clicktracks.newcitymedia[2].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@2o7[2].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@ad.yieldmanager[1].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@adopt.euroclick[1].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@cz7.clickzs[2].txt

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I bought SUPERAntiSpyware Professional with LIFETIME updates.

I also use 2 other free anti spy programs (a good PC user will always 2-3 as no program "gets them all") but I specifically bought SUPERAntispyware for its real time protection since it was the only program boasting this feature, & this program also picked up more "threats" than other programs.

I also figured that it'd save me from manually scanning, but nope, after a few days I saw nothing blocked.

So I purposely went to a few questionable sites then looked for blocked items.

I saw nothing blocked or deleted so when I did a manual scan, 16 instances came up!

So what's up with "real time" protection?

Why did it not work?

Oh, sorry my 1st post is about the program not working like I think it should, unless I misunderstand real time & what it does & what it's supposed to do.

Thanks.

BTW, here's my log on what I just wrote:

SUPERAntiSpyware Scan Log

Generated 04/21/2007 at 11:31 PM

Application Version : 3.6.1000

Core Rules Database Version : 3222

Trace Rules Database Version: 1233

Scan type : Quick Scan

Total scan Time : 00:24:40

Memory items scanned : 481

Memory threats detected : 0

Registry items scanned : 879

Registry threats detected : 0

File items scanned : 46780

File threats detected : 16

Adware.Tracking Cookie

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@anat.tacoda[1].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@anad.tacoda[2].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@ads.adbrite[1].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@siemens.112.2o7[1].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@tacoda[1].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@adopt.specificclick[2].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@ads.pointroll[2].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@adbrite[2].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@nextag[2].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@msnportal.112.2o7[1].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@specificclick[1].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@clicktracks.newcitymedia[2].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@2o7[2].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@ad.yieldmanager[1].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@adopt.euroclick[1].txt

C:\Users\ButchN\AppData\Roaming\Microsoft\Windows\Cookies\butchn@cz7.clickzs[2].txt

As we indicated in our answer with the support ticket you submitted, cookies are not "harmful" and thus are not blocked in real-time as it is a waste of resources.

In the future, please either do a support ticket OR a forum post, not both as it requires double the resources for us to answer your questions. Thanks! :)

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In the future, please either do a support ticket OR a forum post, not both as it requires double the resources for us to answer your questions. Thanks! :)
Sorry, did not know they were one in the same.

Thanks to both of you for you answers.

I'll learn...

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In the future, please either do a support ticket OR a forum post, not both as it requires double the resources for us to answer your questions. Thanks! :)
Sorry, did not know they were one in the same.

Thanks to both of you for you answers.

I'll learn...

We have no problem helper our users! :) It's just hard to track things when the same person submits a ticket and a forum post - we want to ensure we are providing prompt support!

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