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Guest perry

Sceenshot of SAS Pro

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Guest perry

Not sure if the pic will show

I took the snapshot of the SAS Pro update window..the main SAS window looks the same. It's the second time in roughly a month it's happened.

The program itself seems to work normally & the two processes are using the typical amount of ram when this happens, the SAS icon in the systray looks normal. After a warm boot the windows are normal again. It's only the second time as I mentioned, but it's annoying to look at.

System is XP Home sp3.. other security programs that run in the background are Norton Internet Security 2011 & Zemana AntiLogger 1.92.511

I ran full system scans with SAS Pro, Norton system scan full, free version of Malwarebytes A/M, online scan using NOD32. All come up clean.

I'm thinking there's a conflict with another program that runs when booting up..but I haven't recieved any errors etc.

System isn't running too hot & hdd temp when it happened was 78f & it's status was good.

Video driver works fine with all programs.

I'd rather not uninstall/reinstall SAS since I don't want to run into any issues with my lifetime licence.

Ideas on what it could be?

Thanks

post-14506-0-41274400-1316180671_thumb.jpg

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Guest perry

Hi Perry.

There has only been one other similar issue posted on the forum:

https://forums.superantispyware.com/index.php?/topic/5155-what-the-heck-is-wrong-with-sas-free/page__p__23521__fromsearch__1#entry23521

What version of SAS are you using?

Hey Seth

I'm using version 5.0.1118

Latest Core:7701 & Trace:5513

Thanks for that link!

At least I know I'm not alone getting these checkmarks :mrgreen:

Looks like that's two of us who've downloaded the same MS update & started having problems.

You mentioned in the post you linked to, for the person to uninstall/reinstall...if I do that how do I make sure I still have my lifetime licence? Maybe a dumb question, but better to ask now.

Thanks for the reply btw!

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Copy your license down before you reinstall. It is located in the help menu.

Hey Seth

I'm using version 5.0.1118

Latest Core:7701 & Trace:5513

Thanks for that link!

At least I know I'm not alone getting these checkmarks :mrgreen:

Looks like that's two of us who've downloaded the same MS update & started having problems.

You mentioned in the post you linked to, for the person to uninstall/reinstall...if I do that how do I make sure I still have my lifetime licence? Maybe a dumb question, but better to ask now.

Thanks for the reply btw!

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