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jorlin

SAS Pro asks to register every logon

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Hello,

I have SAS Pro Lifetime installed on a Windows 7 64bit laptop.

After last update to v5 it jumps back to expired evaluation copy, please reinstall.

I have tried uninstalling with SAS unstaller 64bit, restart, reinstall as admin.

Tried this two times now without success!

I have written a support request 5 days ago, but no response!!

What do do???

Any good ideas?

Jorlin

________________________________

Update:

Finally a response from support after 5 days, BUT they ask me to reinstall a third time, AND they send me a link to the 32-bit version of Windows 7 even though I have clearly stated that I have the 64-bit version.

Result was NOT GOOD!

Still waiting for good advice!

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Hello,

I have SAS Pro Lifetime installed on a Windows 7 64bit laptop.

After last update to v5 it jumps back to expired evaluation copy, please reinstall.

I have tried uninstalling with SAS unstaller 64bit, restart, reinstall as admin.

Tried this two times now without success!

I have written a support request 5 days ago, but no response!!

What do do???

Any good ideas?

Jorlin

________________________________

Update:

Finally a response from support after 5 days, BUT they ask me to reinstall a third time, AND they send me a link to the 32-bit version of Windows 7 even though I have clearly stated that I have the 64-bit version.

Result was NOT GOOD!

Still waiting for good advice!

What is your CSR number?

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