mrapoc Report post Posted August 10, 2011 I think it would be a good idea to implement a right click -> send for diagnosis for files not picked up by SAS. This would make the whole process for detection of unknown or missed threats a lot quicker. I would also bother to do it as the current process sucks (no offence =]) I would also happily run a program on client's computers prior to scanning to send all running processes to you for analysis. Anything I/others can do to improve detection is a plus in my opinion. Share this post Link to post Share on other sites
SAS_Dave Report post Posted August 10, 2011 I think it would be a good idea to implement a right click -> send for diagnosis for files not picked up by SAS. This would make the whole process for detection of unknown or missed threats a lot quicker. I would also bother to do it as the current process sucks (no offence =]) I would also happily run a program on client's computers prior to scanning to send all running processes to you for analysis. Anything I/others can do to improve detection is a plus in my opinion. If you go to product preferences, then select the Help tab, click the link that says "Click here to submit a diagnostic report if requested by customer service". That will scan and send all running processes to us for analysis. Thanks! Share this post Link to post Share on other sites
