OregonJim Posted August 4, 2011 I have been getting messages that FireFox cannot update and to contact my system administrator. I uninstalled and reinstalled once, then started getting the messages again. I went to Mozilla today, downloaded the latest version, and when I tried to install/update, SUPERAntiSpyware flagged the file as containing a trojan. Is this a false positive? How do I tell? Thanks, Jim Share this post Link to post Share on other sites
SUPERAntiSpy Posted August 6, 2011 I have been getting messages that FireFox cannot update and to contact my system administrator. I uninstalled and reinstalled once, then started getting the messages again. I went to Mozilla today, downloaded the latest version, and when I tried to install/update, SUPERAntiSpyware flagged the file as containing a trojan. Is this a false positive? How do I tell? Thanks, Jim Please post your scan log here for review. Share this post Link to post Share on other sites
throkr Posted August 17, 2011 Hi, I noticed the same as Jim everytime Firefox has to be updated. I download the new *.exe file from the official site, double-click on it to install and immediately get this window : After that, I abort the installation, go into SAS > Manage Quarantine, restore the file and disable SAS's real-time protection. I'm then able to install Firefox's new version without any problem and, after that,I enable SAS's real-time protection again. Weird thing is that, if I scan this specific file (in this case "Mozilla Firefox 6.0.exe") with the right-click in Windows context menu, SAS tells the file is clean ... Thanks for your assistance ! (Running SAS Pro 5.0.1118 on Win7 SP1 x64 Professional) Share this post Link to post Share on other sites
throkr Posted August 30, 2011 Hi, It would be nice to get an answer / some indications concerning the Firefox updates (see my previous post above with SAS's alert) ... Thanks ! Share this post Link to post Share on other sites
throkr Posted August 31, 2011 Same issue today when updating to latest version 6.0.1 of Firefox ... Thanks for your help ! Edit 13 September 2011 : as I didn't receive any answer, I opened a new topic a few days ago ... Share this post Link to post Share on other sites