tqh Posted June 30, 2011 New to the forum due to some recent activity on my laptop and now possibly my desktop. Please forgive if I am not posting in the correct space. The problem with the laptop goes back a few weeks now. An AVG scan produced something called SHeur3.COHQ and was identified in multiple files. When I tried to heal I received an error message that stated the files were too big to heal. Malwarebytes did not detect anything. After a few days that included a few updates and running in safe mode, AVG no longer detected it. Then I ran it in normal mode and nothing. I had asked a friend that works in network security for help before the last update. He gave me a disc (ultimateboot) that included SUPERAntiSpyware. This detected something called Malware.Trace and could not get rid of it. After I rebooted it would return. This is all on the laptop. I then went to the desktop and I received a notice from AVG that I was recently protected from several threats. The last thing added to the virus vault was May 3rd. I did a scan and found nothing. I decided to use the ultimateboot and the exact same Malware.Trace came up in the same location and could not be removed. The log from my desktop computer is included below. I updated in normal windows mode to the latest SAS and nothing was found. I find each of these things unsettling and would like to verify that I do not have an infection on both systems. I also have a few concerns due to some things I found on SHeur. Should I avoid being connected to the web? Is it a bad idea to have SAS, Malwarebytes, and AVG installed at the same time? AVG is the only one that runs real-time protection. Do you recommend another program for real-time protection such as Avast? Are there any other protection precautions I could take other than updating and scanning? Thanks so much in advance for any help. If I have violated any rules, all apologies. I am a quick learner when it comes to forum protocol. Again, last SAS log is below. This is the one from the boot disc before I installed the latest version of SAS on my computer. SUPERAntiSpyware Scan Log https://www.superantispyware.com Generated 06/30/2011 at 01:35 AM Application Version : 4.36.1006 Core Rules Database Version : 7355 Trace Rules Database Version: 5167 Scan type : Complete Scan Total Scan Time : 00:50:45 Memory items scanned : 209 Memory threats detected : 0 Registry items scanned : 1078 Registry threats detected : 1 File items scanned : 56963 File threats detected : 0 Malware.Trace HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON#SHELL Share this post Link to post Share on other sites
calcu007 Posted July 2, 2011 New to the forum due to some recent activity on my laptop and now possibly my desktop. Please forgive if I am not posting in the correct space. The problem with the laptop goes back a few weeks now. An AVG scan produced something called SHeur3.COHQ and was identified in multiple files. When I tried to heal I received an error message that stated the files were too big to heal. Malwarebytes did not detect anything. After a few days that included a few updates and running in safe mode, AVG no longer detected it. Then I ran it in normal mode and nothing. I had asked a friend that works in network security for help before the last update. He gave me a disc (ultimateboot) that included SUPERAntiSpyware. This detected something called Malware.Trace and could not get rid of it. After I rebooted it would return. This is all on the laptop. I then went to the desktop and I received a notice from AVG that I was recently protected from several threats. The last thing added to the virus vault was May 3rd. I did a scan and found nothing. I decided to use the ultimateboot and the exact same Malware.Trace came up in the same location and could not be removed. The log from my desktop computer is included below. I updated in normal windows mode to the latest SAS and nothing was found. I find each of these things unsettling and would like to verify that I do not have an infection on both systems. I also have a few concerns due to some things I found on SHeur. Should I avoid being connected to the web? Is it a bad idea to have SAS, Malwarebytes, and AVG installed at the same time? AVG is the only one that runs real-time protection. Do you recommend another program for real-time protection such as Avast? Are there any other protection precautions I could take other than updating and scanning? Thanks so much in advance for any help. If I have violated any rules, all apologies. I am a quick learner when it comes to forum protocol. Again, last SAS log is below. This is the one from the boot disc before I installed the latest version of SAS on my computer. SUPERAntiSpyware Scan Log https://www.superantispyware.com Generated 06/30/2011 at 01:35 AM Application Version : 4.36.1006 Core Rules Database Version : 7355 Trace Rules Database Version: 5167 Scan type : Complete Scan Total Scan Time : 00:50:45 Memory items scanned : 209 Memory threats detected : 0 Registry items scanned : 1078 Registry threats detected : 1 File items scanned : 56963 File threats detected : 0 Malware.Trace HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON#SHELL Use this tool https://forums.superantispyware.com/index.php?/topic/4790-superantispyware-threat-check/ Share this post Link to post Share on other sites
tqh Posted July 22, 2011 Did this over a week ago on my laptop and have not received any notification in my tray. How does this usually work? I was able to clean a couple of things using AVAST, but I am still receiving the notification about Malware.Trace when I use the Ultimateboot CD. Thanks. Use this tool https://forums.superantispyware.com/index.php?/topic/4790-superantispyware-threat-check/ Share this post Link to post Share on other sites
