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eaglesnest888

UNABLE TO SCAN

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I have been using SAS for years and have never had this problem. SAS will NOT complete a full scan. It gets to a point while scanning file folders and then it just stops. The "error" message as such is SAS HAS ENCOUNTERED AN UNEXPECTED PROBLEM AND WILL SHUT DOWN. WOULD YOU LIKE TO RESTART SAS? I update definitions daily.

Any suggestions?

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I have been using SAS for years and have never had this problem. SAS will NOT complete a full scan. It gets to a point while scanning file folders and then it just stops. The "error" message as such is SAS HAS ENCOUNTERED AN UNEXPECTED PROBLEM AND WILL SHUT DOWN. WOULD YOU LIKE TO RESTART SAS? I update definitions daily.

Any suggestions?

Hello,

Please uncheck the Kernel Direct and Direct Disk Access options under the Scanning Control Preferences of SUPERAntiSpyware and try the scan again.

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I am having the same problem on a brand new PC, what is causing this? Did the fix work? By doing the suggested fix will I still get a good scan?

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Well the fixed worked for me. :-P What does unchecking the two items do or should I say NOT do during a scan? Will I still get a good scan?

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