ccwtech Posted May 12, 2011 SAS Pro 5.0.1078 locks up on this file (AVG 2011) C:\Programdata\avg10\chw\4ed40bddd40bc665\avgcchmi.dat Been scanning for 25 hours now and it won't go past this. Running on Server 2008 R2 (64 bit). Allen Share this post Link to post Share on other sites
Seth Posted May 12, 2011 25 hours? Now that's patience Upload the file to VirusTotal: http://www.virustotal.com/ If it comes back clean, disable the following SAS Preferences and see if the problem still occurs: - Use kernel direct file access. - Use direct disk access. Share this post Link to post Share on other sites
ccwtech Posted May 13, 2011 Still locks up with those preferences. File is clean according to Jotti and Virscan.org. Virustotal site is having some server issues right now. Cancelling the SAS scan doesn't even work. Have to ctrl-alt-del end task. Share this post Link to post Share on other sites
Seth Posted May 13, 2011 At this point Allen, I suggest you submit a Customer Support Request so the developers can have a look at the issue: https://www.superantispyware.com/precreateticket.html Mention this thread in the request. Share this post Link to post Share on other sites
SAS Customer Service Posted May 13, 2011 At this point Allen, I suggest you submit a Customer Support Request so the developers can have a look at the issue: https://www.superantispyware.com/precreateticket.html Mention this thread in the request. We will get a diagnostic and see whats goin on! Share this post Link to post Share on other sites
ccwtech Posted May 13, 2011 We will get a diagnostic and see whats goin on! Submitted. Share this post Link to post Share on other sites
