kuskoman Report post Posted May 5, 2011 I just purchased the professional and install and i am have problems opening it. It stops at the SAS logo. What can be done about this problem? Share this post Link to post Share on other sites
Seth Report post Posted May 5, 2011 Welcome to the SAS forum. 1) Are you saying that on system start, the SuperAntiSpyware splash screen appears but doesn't go away? Or, are you saying that (for some reason) you don't have SAS set to auto start and when you try to open it manually it doesn't get past the splash screen? 2) What version of Windows do you use, and is it 32 bit or 64 bit? 3) What other security software do you use? Share this post Link to post Share on other sites
kuskoman Report post Posted May 6, 2011 The splash screen doesn't go away it just stays there. When i click on it it tells me its not responding.This is when I click on the icon on the desktop. When I turn on my computer it comes up on my tray, this only happens when i try to open it from the desktop or the start menu. Share this post Link to post Share on other sites
kuskoman Report post Posted May 6, 2011 OS windows 7 home prem. 64 bit. Vipre antivirus prem. Share this post Link to post Share on other sites
